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Product & services pricing
4.14/5
Chance of future purchase:
4.09/5
Shipping & packaging:
3.93/5
Customer service:
4.08/5
Return/Replacement policy:
4.18/5
Featured Review


Verified
5/5

2024-07-02

I can't express how appreciative I am for such great service.

"Your website is easy to use and information is understandable. When I had to speak with a representative they were very helpful and good to work with. Keep up the good work. "

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Verified
5/5

2024-07-01

Reliable shipping!

"The two medications I order through Health Warehouse always arrive when they need to. I'm very happy with the service."

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Verified
1/5

2024-07-01

Wrong Order

"Got the wrong items sent to me called the consumer hotline and a dude said he'd get it right out but i haven't gotten them yet so idk what to say it's not been what I expected yet so maybe they won't be a disappointment after all this time idk waiting an still waiting!!????"

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Verified
5/5

2024-07-01

Great!

"Very much satisfied with the service."


Verified
2/5

2024-07-01

Website lacks functionality

"Your website used to be much more functional, in that I could search for active prescriptions and refill them online. Now I have to call to refill, which is more hassle and takes longer. Also the progress status of an order is not updated frequently enough with sufficient information: order hung at order placed and would not progress. Only by calling again was I able to find out that a new prescription was needed, while your website showed that there was still one refill remaining.

Customer experience would be much higher if the website actually worked. For some reason, its functionality has gone backwards compared to what it used to be, when a refill order could just be placed online, information such as requiring a new prescription would immediately show up during the ordering process, etc.
"


Verified
5/5

2024-07-01

Great!

"Great communication and promptness!! Thank you!!"

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Verified
5/5

2024-07-01

Great customer service

"We needed a specific manufacturer, never a problem thank you"

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Verified
5/5

2024-07-01

Great

"Fast and friendly thankyou"

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Verified
5/5

2024-07-01

Great

"Always on top order correctly filled "

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Verified
3/5

2024-07-01

A bottle of Avostatin was spread through the box

"Price great, service great, delivery time very good. As the title said, a plastic bottle was broken inside and the contents spread through the box, I don't know ow of I should throw it out or keep it as there are also shards of plastic mixed with the pills. I do not see any real signs of the box or corners being crushed, but there really wasn't anything but a piece of paper inside and it wouldn't absorb any impact. What I'm trying to say is either the bottle had a stress crack or it didn't take much of a hit to the box to break the bottle open. I know bubble wrap is expensive and you try to keep the price down for customers and your profits, but I might suggest a slightly larger box and then wrap the contents in a liner of cardboard which is much cheaper. I'm not planning on asking for a replacement bottle, "

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Verified
2/5

2024-07-01

Double charged me. Won’t buy from them again

"You double charged me. Your order site is so confusion. Won’t buy from you again "

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Verified
5/5

2024-07-01

PRESCRIPTION FILLED

"I have never had to be concerned about running out of pills. I always have them filled ahead of time."

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Verified
5/5

2024-07-01

Fast, no problem

"This was to easy. Had my doc move my script over and it went in without a hitch.
Saves me a trip to the local pharmacy and saves me almost 50%.
Gotta love finding this company. Thanks
"

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Verified
5/5

2024-07-01

great service

"always great service. Watch the shipping, however. I used the standard shipping and it took 7 days for delivery….literally my package traveled 11,000 miles to get to me…..KY…Cincinatti……GUAM……Honolulu…..go figure. Next time will try a different method.
But the HW team is great.
"

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Verified
5/5

2024-07-01

Excellent 2nd order

"Ordered twice great both times"

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