"I ordered some Vitamins cheaper than I could find on Amazon or eBay. They shipped it super fast and it is exactly what I had hoped for. Customer service was friendly."
"Super bad experience. The manager is a man. And he said he is a single mom, just doesn't want to refund money to me. "
"It's been four weeks since I ordered product and no response from customer service so I disputed on my credit card. It's likely they don't even have it in stock even though their site said they do. Just an overall bad experience. Would never use them again unless I had months to wait for an item."
"I ordered a knee brace for my Dad. The price seemed a bit too low and made s worry. But sure enough the item arrived in 4 days. The quality was impressive but we realized the size was too small (my fault). We called and set up a return. The girl that answered was pleasant and helpful. She sent us a larger size of the same item and gave us a return authorization number plus a label.
We returned the item that was small. They confirmed receipt and my credit card was only charged once. I have no complaints at all. "
"They sold a product they didn't have, but still charged for. They didn't cancel the order until confronted twice a month later. A week after cancellation of the order, they still haven't refunded the money. Success rate on them answering the phones is about 50/50. "
"This company's customer service department is for the birds. I've made 4 attempts to contact them for a return and am getting no satisfaction or response."
"Took weeks just to ship the item, they didn't even have it in stock even though their site said they did. When I called to inquire why it was taking so long they informed me that they still had to order the item, but would send it expedited to me asap. In the end, they didn't send it expedited but regular mail which took even longer.
Just an overall bad experience and EXTREMELY slow shipment/service. Would never use them again unless I had months to wait for an item. "
"Order an item and got it in just a few days!!!"
"I ordered an item for myself and one for my Mom from HealthMegaMall.com. Both arrived faster than expected. My own item was too small and did not fit. They took it back and refunded me. It was a pleasant experience and I would shop with them again. I found their prices to be more attractive than eBay and Amazon and many of the competitors."
"product took 5 weeks to ship"
"The order process is simple and they stock a lot of items. however, they do not update their shipping information in a timely manner. Customer service is polite and helpful. I will shop here again."
"HealthMegaMall.com has great prices, fast delivery and professional customer service. I had a good experience. The goods came in fast and their guarantees are comforting."