"Absolutely the worst service I have ever encountered. Placed my order on 4/09/12, my credit card was charged on 4/10/12 but the invoice was dated 5/01/12 with delivery on 5/02/12. Seems Healthcare Supply Pros didn't bother to ship my order until I sent them an email asking for an ETA on delivery."
"Great shopping experience! Best price and received my items NEXT DAY, Thanks!"
"Quick ship on a hard to find item. Price was competative. Will do business again!"
"Returning items was ridiculous! the amount that is charged for a "restocking" fee is high, so make sure you order the correct items. Other than that I received my items very quickly after placed the order. "
"Overall a positive experience. Items as advertised, shipped promptly. Competitive price and fair shipping costs."
"If I could give this a 0 I would. Placed my order on the 23rd of December, didn't receive my order until the 1st of February. Among the SEVERAL calls I made to inquire about the order, got the same lame excuse every time (That the parcel fell off a cart somehow). This was the first time I ever ordered from this company and most certainly will be the LAST, will also be filing a report with the BBB since the acclaimed score with them is supposedly an A-. And to add insult to injury...once the parcel was delivered....I as in ME had to pay the "EXTRA SHIPPING" postage $4.75. Never have I seen the most unorganized and ridiculous problems like I have with the company. How in the world these people stay in business is beyond me. Just warning you in case you plan to order from them....you may be WAITING a while to receive your order. "
"terrible. I was told it could be delivered to PO box, and then before finished with order told had to be physical address. I was lied to. PLUS have not received order yet.!!!!!!! I am upset."
"Very easy to navigate and shop for the very best prices on the internet."
"It would be fine if I could get a confirmation e-mail letting me know you actually received the order. You can't set up an account. You can't check your purchase history. Certainly not comparable to most other online retailers."
"The products are good quality. Delivery a little bit slow. Truking of the order was accurate.The shiping price outside US is not clarified at the point of of order, so I ended up with additional charge on top of the order price, even if it said "free shipping for orders over $.." Other than that, I am satisfyed with product and service."
"EZCELLENT Customer Service and QUICK shipping!!!"
"Have ordered from them several times in the last month. My only complaint is that there is NO WAY to track your order once it is placed. There are no updates via the website or email so that you can check the status of your order.
****UPDATE: After leaving a voice mail regarding my order status, I received a call from a very nice person at Healthcare Supply Pro. He informed me that my order was still going to ship within the allotted time frame of 3-5 business days. He was correct. I received the order today, 12/21/11. So I have updated my review and rating to reflect my immense satisfaction. He also informed me that they were working on a way for customers to check their order status. I would definitely recommend this merchant and plan to use them again. Thanks for the prompt service. "
"I was very pleased with the excellent service I received after my recent order with Healthcare Supply Pros. The one thing that I especially appreciate was the extremely fast delivery of my order. I placed the order online on a Sunday night and it arrived Tuesday morning. Such service cannot be equaled."
"The order arrived the next day! The delivery time was about 26 hours after it was ordered. It was unbelievable. Very satisfied, will definitely order again."
"Response over the internet was good. However the sales office failed to follow up wit tracking information and keeping me informed as to the status of the order."