Full Rating Profile + -
Product & services pricing
Chance of future purchase:
Shipping & packaging:
Customer service:
Return/Replacement policy:
"It was easy to place a order online
"
Old reliable
"You guy are always on top of things and make shopping pleasurable."
shop for stools
"all was found easily. looks like delivery will be soon. hope to see if the waist on the shorts is fine at 38 and not too loose. might have to test the exchange program."
A rep from Heartland America, HeartlandRA, has responded:
“Thank you for your fantastic review! We're thrilled to hear that you found what you needed easily and that your delivery is on the way! We totally understand the importance of finding the perfect fit, so we hope the shorts work out well for you. If you do need to use our exchange program, rest assured, we've made it simple and hassle-free. Happy shopping, and we can't wait for you to receive your items!”
Great Products, Great Prices
"There’s a wide variety of products at great prices. The products ordered from the have always been quality items that last. "
A rep from Heartland America, HeartlandRA, has responded:
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you love our wide variety of products and the quality you've experienced. Your satisfaction means the world to us, and we appreciate your support! Keep enjoying those great prices and quality items!”
Easy to do
"Well, the ordering was easy I just have to wait till I get the product to decide whether I like it or not."
A rep from Heartland America, HeartlandRA, has responded:
“Thank you for your feedback! We're thrilled to hear that you found the ordering process easy! We can't wait for you to get your product and hope it exceeds your expectations. Your satisfaction is our top priority, and we're here for any questions you may have while you wait!”
ordering easy
"Ordering was easy, but having not received the item yet, cannot comment on the shipping"
A rep from Heartland America, HeartlandRA, has responded:
“Thank you so much for your feedback! We're thrilled to hear that you found the ordering process easy! We appreciate your patience as you wait for your item to arrive. We’re confident you’ll love it once it gets to you! If you have any questions in the meantime, feel free to reach out. Happy shopping!”
ordering
"always easy and i always got what i wanted"
A rep from Heartland America, HeartlandRA, has responded:
“Wow, thank you so much for your amazing 5-star review! We're thrilled to hear that you find ordering easy and that you always get exactly what you want. Your satisfaction means the world to us, and we can't wait to serve you again soon!”
Good
"Everything was very easy to figure out. I had no problems"
A rep from Heartland America, HeartlandRA, has responded:
“Wow, thank you for taking the time to share your experience! We're so glad to hear that everything was easy to figure out and that you had no issues. Your feedback is incredibly valuable to us and helps others feel confident in their purchases. We appreciate your support and hope to serve you again soon!”
Always quality merchandise
"As usual, every time I shop with Heartland I am amazed how easy it is to find anything I want and I have never had to return anything I have purchased because Heartland sells top grade merchandise."
A rep from Heartland America, HeartlandRA, has responded:
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you consistently find what you're looking for and that our quality exceeds your expectations. It's amazing customers like you that inspire us to keep delivering the best! We can't wait to see what you'll discover next time you shop with us!”
Deceptive web add that was was only good for online orders and not phone orders
"Normally I am highly satisfied with HeartlandAmerica up till now. The sent me a text for $25 off a $100 order or mor but refused to honor it since I placed the order by phone"
A rep from Heartland America, HeartlandRA, has responded:
“
Thank you for reaching out and for being a valued Heartland America customer. We sincerely apologize for any confusion regarding the recent promotion. While the offer was intended for online orders, we understand your frustration and want to make things right.
As a courtesy, we have issued a $25 refund to your account. You should see the refund reflected shortly. We truly appreciate your business and your continued support. If there is anything else we can assist you with, please don’t hesitate to reach ”
Great
"Love your products. Now to mention the reasonable prices!"
checked everything seams to be ok
"will not know for a few months !"
A rep from Heartland America, HeartlandRA, has responded:
“Thank you for your review! We're thrilled to hear that everything seems to be okay so far! It's exciting to know you're keeping an eye on your purchase, and we can't wait to hear how it performs over the next few months. Your feedback is invaluable, and we appreciate you taking the time to share your thoughts!”
thanks for the products.
"thank you for having the products."
A rep from Heartland America, HeartlandRA, has responded:
“Wow! Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying our products. Your support means the world to us, and we’re so glad to have you as part of the Heartland America family. Keep exploring, and we can’t wait to serve you again!”
roundhouse
"fun it shop on line with you"
A rep from Heartland America, HeartlandRA, has responded:
“Wow, thank you so much for the fantastic review! We're thrilled to hear you had a great experience shopping online with us at Heartland America. Your support means the world to us, and we can't wait to serve you again soon! Happy shopping!”
Out of stock means lower stars
"The flannel jeans were out of stock"
A rep from Heartland America, HeartlandRA, has responded:
“We understand how disappointing it can be when an item you're interested in is out of stock. We strive to keep our inventory updated, but sometimes demand exceeds supply. Your feedback is valuable, and we’ll take it into account as we work to improve our stock availability. If you're interested, we can help you find similar products or notify you when the flannel jeans are back in stock. Thank you for sharing your thoughts with us!”
A rep from Heartland America, HeartlandRA, has responded:
“Wow, thank you so much for your amazing review! We're thrilled to hear that you find us old reliable and that we make your shopping experience enjoyable. Your support means the world to us and motivates us to keep delivering the best for our customers. We can't wait to serve you again soon!”