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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-02-11

Great shopping

"Have dealt with Heartland America many times over the years, love their products and prices. Only complaint would be the use FEDEX for shipping, and they have a hard time getting it right. I have bought, saws, radio's, towels, blankets, and fans from them. Their customer service has always been excellent, and helpful. Will continue to buy from them in the future.
"


Rep reply posted 2023-02-14
A rep from Heartland America, TSwainHA, has responded:

“We really appreciate the positive feedback! Thank you from the Heartland America Team! We think we have an item you would want to check out https://www.heartlandamerica.com/joga-bamboo-memory-foam-pillow-2-pack.html ”


Verified
5/5

2023-02-11

Unknown

"Always excellent experience!"


Rep reply posted 2023-02-14
A rep from Heartland America, TSwainHA, has responded:

“We really appreciate the positive feedback! Thank you from the Heartland America Team!”


Verified
5/5

2023-02-11

Excellent

"Truthful, adequate and complete description of products, rapid response and excellent service "


Rep reply posted 2023-02-14
A rep from Heartland America, TSwainHA, has responded:

“We really appreciate the positive feedback! Thank you from the Heartland America Team!”


Verified
5/5

2023-02-11

I'm a club member

"Good service. Products meet my expectations "


Rep reply posted 2023-02-14
A rep from Heartland America, TSwainHA, has responded:

“We really appreciate the positive feedback! Thank you from the Heartland America Team!”


Verified
4/5

2023-02-11

Yard work tool, homed use, yard equipments

"I have purchased between 1-4 items almost every catelog. I consider that is good store. I would recommemt you keep having more merchandises on catelog if you can find."


Rep reply posted 2023-02-14
A rep from Heartland America, TSwainHA, has responded:

“We really appreciate the positive feedback! Thank you from the Heartland America Team!”


Verified
5/5

2023-02-11

Heartland America always has good products at great prices

"Heartland America always has good products at great prices and has excellent customer service. You talk to a real person who listens and works hard to resolve any issues you have. I've always had good experiences with HA and will continue to shop there."


Rep reply posted 2023-02-14
A rep from Heartland America, TSwainHA, has responded:

“We really appreciate the positive feedback! Thank you from the Heartland America Team!”


Verified
5/5

2023-02-11

A PERFECT EXPERIENCE

"I HAVE ORDERED SEVARAL TIMES IN THE PAST. I HAVE FOUNG YOUR FIRM TO BE A PERFECT COMPANY TO BUY FROM. YOUR CUSTOMER SERVICE/ ORDER STAFF WAS PERFECT TOO. PLEASE KEEP UP YOUR 100% PERFECT SERVICE TOO.

ALAN/ NORTH HOLLYWOOD,CALIFORNIA
"


Rep reply posted 2023-02-14
A rep from Heartland America, TSwainHA, has responded:

“We really appreciate the positive feedback! Thank you from the Heartland America Team!”


Verified
5/5

2023-02-11

A great experience

"Just as I said above a great experience and your people ar very polite"


Rep reply posted 2023-02-14
A rep from Heartland America, TSwainHA, has responded:

“We really appreciate the positive feedback! Thank you from the Heartland America Team!”


Verified
5/5

2023-02-11

Good products

"I like Heartland products but often it is a long wait for orders."


Rep reply posted 2023-02-14
A rep from Heartland America, TSwainHA, has responded:

“We really appreciate the positive feedback! Thank you from the Heartland America Team!”


Verified
5/5

2023-02-11

Great Experience

"Ordered online got a great product at great price and was delivered quickly. "


Rep reply posted 2023-02-14
A rep from Heartland America, TSwainHA, has responded:

“We really appreciate the positive feedback! Thank you from the Heartland America Team!”


Verified
4/5

2023-02-11

Good product selection.

"Everything went smoothly."


Rep reply posted 2023-02-14
A rep from Heartland America, TSwainHA, has responded:

“We really appreciate the positive feedback! Thank you from the Heartland America Team!”


Verified
5/5

2023-02-11

Product did what it was suppose to do!!!!

"Always have had a good experience."


Rep reply posted 2023-02-14
A rep from Heartland America, TSwainHA, has responded:

“We really appreciate the positive feedback! Thank you from the Heartland America Team!”


Verified
4/5

2023-02-11

quick and easy

"Excellent web site, very easy to order. I would of given a 5 star rating but my batteries are on back order"


Rep reply posted 2023-02-13
A rep from Heartland America, TSwainHA, has responded:

“We really appreciate the positive feedback! Thank you from the Heartland America Team!”


Verified
5/5

2023-02-03

Customer Service Response to email entitled Website is ruined

"I sent the email blow about dissatisfaction with the online experience. Trisha Swain responded and magic occurred. Questions about Value Club were answered and the website immediately changed so I could see products. I can now see what to order. I am sooooo appreciative. Call or write customer service about anything.






Last three times or more, the website is paragraphs about products instead of photos of products where I, as a consumer, can decide how much I want to learn about a product. I have not even located on line the items described under departments.

To top it all off, Heartland could not locate the value club membership purchased in September-4 months ago- and could not find me as a customer even under my e-mail.

A lovely person helped me when I called in and took my order on the phone. And- I purchased another value club membership.

This is small compared to how the website was ruined. If I am missing some option to view the items to choose about which I would like more information. Please let me know. Better yet, state how to view before the paragraphs begin-in big letters if it is already on the page somewhere. I have been a customer for sometime, have therefore participated in the profit for the company, and have placed my first order in month. Should the website continue as it is, I will not be purchasing from the website ever.
"


Rep reply posted 2023-02-15
A rep from Heartland America, TSwainHA, has responded:

“We really appreciate the positive feedback! Thank you from the Heartland America Team!”


Verified
5/5

2023-02-10

Great

"Just what I wanted. It will handle my needs!"


Rep reply posted 2023-02-10
A rep from Heartland America, TSwainHA, has responded:

“We really appreciate the positive feedback! Thank you from the Heartland America Team!”