ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-11-13

"Ease of order and very fast delivery. Thanks"


Verified
5/5

2016-11-11

Great support

"I recently had to order new pads and a new battery, the live chat was very helpful and and sent me to the proper part number The shipping was very fast and I got my order the next day. I was very satisfied"


Verified
5/5

2016-11-03

GREAT

"Purchase arrived quickly and spoke to customer service to ask some questions. They were very nice and answered my questions."


Verified
5/5

2016-11-02

Absolutely fibrillating

"Received items promptly and as described."


Verified
5/5

2016-10-29

"The staff is very helpful and knowledgeable. Priscilla went above and beyond to assist with the information I needed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-10-25

"quick response easy sight to use"


Verified
5/5

2016-10-24

I am pleased!

"I coordinated the purchase of an AED for my church through Heartsmart. Everyone that I worked with (Diana, Martha, Amy) were patient and very helpful. Even when I ran into a snag with acquiring the prescription, the customer service associate, Amy personally researched the problem and found a solution within minutes. I am very pleased with Heartsmart. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-10-17

Awesome Service!

"I was lost but Priscilla, the representative who helped me got me exactly where I needed to be. I was not sure what I was looking for which made it hard to navigate the site but Priscilla was able to ask a couple questions and got me to exactly what I needed. The purchase was quick and the service was AMAZING. Priscilla followed up with an e-mail with the link I needed just in case I lost it after closing out the chat. EXCEPTIONAL Customer service!! Thanks for your help! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-10-17

Pleasantly Pleased!

"Ordered our supplies, got them quickly, for a great price!"


Verified
5/5

2016-10-12

"I got the product I ordered quickly and as scheduled.
Happy with the service and ease of using the website.
Thanks.
"


Verified
5/5

2016-09-29

Excellent Customer Service

"I have had a very pleasant experience working with Amy from HeartSmart she has responded to my many questions with such patience. She is very knowledgeable about AED products and services available at HeartSmart and provided us with great information to help us with implementing our AED program plans at our church and she was able to meet our needs and request promptly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-28

"Received as advised in shipping info"


Verified
5/5

2016-09-27

Super Retailer!

"Heartsmart.com was very easy to work with. They responded quickly, have great pricing and shipped my order fast! I would definitely recommend ordering here."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-19

quick, efficient & friendly!

"Great help online today during an order...a quick question, a quick response, and a code for a discount! Easy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-14

review transaction

"company was great to deal with have never had an issues in some ways miss the old company as you could by a new AED and make payments "