"Received dress but alterations were not according to my note, my note said 49 1/2 inches hollow to floor, I sent pictures with me wearing the dress and also a picture of dress with measuring tape reading about 53 inches yet Vivian told me that those were my notes, which is not true, she offered a 10 % discount but the alterations I need to do will cost me at least $40, I have purchase from you guys befor and did not have problems until now."
"Wrong size, different color and they had the ordacity to ask me to take to a tailor. REALLY???
Looks nothing like the site. Customer service is the worst. HOW CAN THESE PEOPLE EXPECT ONE TO KEEP A DRESS THAT CANT BE USED. I’m still in the process of trying to get my money back. UNBELIEVABLE!!!!
I’ve responded back to customer service and they( Tina) is suggesting I take it to a tailor, as it’s too small and I ordered 2 sizes up.Even if it wasn’t too small, I still can’t use the dress. I want to send it back and get refunded please.
I pray this turns around. "
"Everything about both dresses were absolutely wrong. Color, sizing and over quality was awful! Return process was a disaster only got back $65.00 of my $225.00 and that took pulling teeth! I will NEVER order from here again!!!!!!! "
"The dress looks even better in person! I ordered with my measurements and it fits perfectly. The shipping was pretty fast too"
"The dress didn't have the exact look like it was on the picture. The under slip was above knees not full length. Even though I took the exact measurements to match what is on the website it was still too big. I received it with pen marks on the dress. "
"I ordered this dress with great hesitation. Every expectation was met and then some. Quality is amazing and my daughter looks absolutely stunning in the dress. Thank you!"
"Good, I got everything I paid for"
"The dress is gorgeous and made wonderfully. But the the sizing is off. Their sizes run same so I would buy a size up. Also, when I emailed about exchange for a bigger size the said that I would have have to buy a new dress and not get a full refund at all. So I will have to keep the dress and figure out how to get it altered "
"We did custom fitting and it was perfect for my tiny girl! The dress fits perfectly and shipping came in within time. The dress is beautiful and perfect for prom for my girl. "
"Will be sending 2 back. Needed to try sizes for 4 little girls. They are perfect. "
"Beautiful dresses will buy again from them again great customer service great company thank u so much"
"The dress arrived earlier than expected. It was beautifully fitted to my daughter. Fits her perfectely. She can't wait to wear it to her dance."
"The dress is just as the picture, great quality and perfect measurements!
I’ll definitely buy again here"
"I got a 16 that’s my normal size but it wouldn’t zip all the way up but it’s motivation to lose some weight for the wedding in September so I’m ok with that. It’s a beautiful dress. I’ll definitely have to get it hemmed cause I’m short & it’s very long even with heels on. But definitely worth buying."
"It came a lot faster than I expected! And it looks great!"