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Return/Replacement policy:
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Verified
5/5

2013-12-30

"I actually had to send the helmet I ordered back to exchange it for another one. Helmet City made it SO EASY. And the customer service person was helpful, friendly, professional -- everything you want!"


Verified
5/5

2013-12-26

"Delivered on time and was exactly what I ordered"


Verified
4/5

2013-12-26

"We received the helmet but when opened the reflectors fasteners did not line up"


Verified
5/5

2013-12-25

"Great website. Fast and correct order. Very impressed. "


Verified
5/5

2013-12-23

"The reps at Helmet City worked with me to solve a mishap I had with an order. Thank you very much Kyle!"

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Verified
5/5

2013-12-22

"Customer service was fantastic. "


Verified
5/5

2013-12-19

"Shipping was fast. The air pump on the helmet was defective. I called Helmet City and they resolved the problem immediately. I was emailed a return label to ship the helmet back free of charge and I received a new helmet 3 business days later! That's what I call Awesome Service!!! "


Verified
5/5

2013-12-17

"Quick shipping. Fair price. Good selection."


Verified
5/5

2013-12-17

"I called with a question, a person answered straight away! What a nice treat. This person was knowledgeable and courteous, answered my question and took my order. The item arrived in New York in 3 days."


Verified
5/5

2013-12-13

"Very satisfied and easy to shop"


Verified
5/5

2013-12-07

"Shipping was on time as always. Never been let down by Helmet City."


Verified
5/5

2013-12-03

"After having a problem with the USPS poor performance I contacted Helmet City and they responded promptly. Great site, helmet and price. Choose shipping other than USPS!"

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Verified
3/5

2013-11-19

"back ordered two times and have not received it"

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Verified
5/5

2013-10-27

"Arrived as promised and was happy with purchase."


Verified
4/5

2013-10-25

"I have not yet received my item. It is back ordered. I called this past Wednesday and was informed that the item is in and ready to ship. On their email, they have a "check your status of your order here", in case you want to check on your ordered item. I click it and it states that the item is still back ordered."