"Very disappointed as the inscriptions in the ring was forgotten."

"Product rec’d was exactly what I expected, very happy and know my husband to be will be as well."

"It was a very interesting and helpful experience"

"Always a good experience never enough variety of jewelry to select from... Which is why I only use the card once per year. What's the sense of having a credit card if you the store never has anything you really want to purchase for yourself..."

"There was a problem with UPS on the delivery but Miranda did an outstanding job working to get the delivery to me. She was awesome to work with!"

"Item was a display item. it noted this on the receipt, i was unhappy about that."

"Helzbergs has always been a favorite of mine for jewelry. They have a nice choice of less expensive and higher end jewelry."

"I have a Platinum Helzberg credit card..... I am a well satisfied customer."

"The stones didn't match the pictures. I ordered a July stone because it was suppose to be red but it was pink. One of my other children was born in June and the stone shown was dark purple. The stone that came barely has any color at all."

"I ordered, you delivered, it's not rocket science, the fact that you need a survey to see how your doing doesn't give me confidence about your ability to servicing future orders"

"My wife loves you website and I love that she found what she wanted. I love the fact I found a ring for myself as well that I've not seen anywhere else."

"When the Toledo storeclosed. They did not advise us that another store was far away. Or how we could keep up our warranty. Now my rings are out of warranty and need a little repair which it’s my responsibility to pay for. I think this is unfair to me"

"Terrible. I ordered my wedding ring, the date of delivery changed from end of December to middle of January, which was a week after the wedding. I called to question said change and was told nothing could be done so I canceled the order. Then a week after the wedding I receive the ring that was suppose to be canceled. I am unable to return the ring since I customized it."

"I have purchased from Helzberg in the past and I have always been happy with the experience. I will need to return to Helzberg in the near future because the chain that came with the pendant I ordered is too small and actually very weak and flimsy."

"I never received tracking info, there was supposed to be a card with information I provided and I did not receive, there was no option for delivery date but it did say my item would arrive on the 4th, however it arrived 2 weeks earlier which would have only been a problem had my wife checked the mail and opened it. You also send way too many emails and the unsubscribe button doesn't do anything because I am still receiving emails from you."