"I think the website is well designed. The chat option is useful. Kristi was very kind. The survey is much longer than I expected."

"I am always amazed at the selection and price ranges. My only question to the company is whether it will be possible to have a section or box where one can 'draw' the shape of an item or the setting holding the diamond or pearl? I was looking for settings that had a curved 'swish' shape and I couldn't really locate it, but saw something similar. It would be a wonderful feature to have as an option to illustrate to your jeweler. Thank you."

"The picture of the ring I purchased looked great. The ring I received did not look as great once I received it."

"The watch was not working when it arrived. It was solar. I tried to charge for several days. Would start to work but stop a short time later. Even stopped working while in sunlight. Second hand stopped in same spot each time. It was a Seiko. I expected more. Not Helzbergs fault. Trey in Tyler Texas took very good care of me. I will continue to shop there."

"The multi color gem studs I bought on line was a little disappointing. The purple stud earrings are two different shades. One lighter then the other. I called and the rep told me that that was ok because no two gems are the same. But these studs are very different. I'm not sure if I would buy anything like this on line. I would want to see it in person before buying. The necklace and other pair of earrings are perfect. I do love your stores."

"Excellent. We usually bought our jewelry at Helzberg."

"I loved clarity of pics of the rings!"

"I, love all your jewelry! My dad always gets my mom something special at different times and he gets free coupons a lot of the time and he gave me a pearl necklace for my 50th birthday and it is really pretty! So, I thought I would see the selections and clearance. Thank you! Kelli Davis."

"I love Helzberg. The only place I buy jewelry.... I absolutely love the birthday gifts in the mail as well. Nice touch and keeps me coming back as well as recommending Helzberg to my friends and family"

"It would have been better if they sized the ring before sending it to me. Plus the diamonds were much smaller than expected."

"We love Helzberg! John, in the King of Prussia store, is super! We will go to him every time!"

"Will NEVER purchase online again. I continue to Receive daily spam emails though I have unsubscribed multiple times."

"I would say it was an amazing experience I was given just what I order and everything was just as seen on the website, I will be purchasing more things in the near future also I been shopping with helzberg since 2007 in have told many people about you all, thanks again for your great service!!"

"Easy to navigate, good experience"

"It was easy and simple. I was given plenty of options."