"My experience was really good."

"I’m very happy with everything. The ring is gorgeous, hopefully soon I’ll be able to purchase a white gold ring."

"I enjoyed my experience overall. My fiance absolutely loves his wedding band! The only thing that bothered me was the package was not signature required. The package was sitting in front of my apartment door, where package could've been easily stolen, especially around Christmas time. Otherwise I enjoyed my experience very much!"

"The ring I ordered was at a very reasonable price. The package came earlier than I expected. The ring looks just like it does online. My girlfriend, who's now my fiance, loves the ring. She can't stop showing it off to people. Plus I got my Nintendo switch with the order for free so it was a win-win situation for us. I am extremely satisfied with the whole process. Thank you very much."

"The free promotional item could have been packaged better with the same overall care as the items purchased. It arrived in an unsatisfactory state."

"Ok but still haven't received the Nintendo switch"

"Like the earrings I purchased, exactly what I expected."

"I was left very disappointed in the very limited selection of product I was searching for. I feel that there is a significant opportunity for Helzberg to expand their selection of mother's rings / family jewelry. Instead of buying with you I will need to turn to other online jewelers."

"Poor, paid for 2day shipping and 6 days later still have not received items"

"The product I received and the service from online representative was a great experience"

"My experience was awesome!! I totally love the rings I got. Again on time and beautiful quality. I will definitely but from helsberg again!! Thanks for the great service.Angie Aldrich"

"I never received my 250$ off my product. I was charged the full amount. I called helzberg and was assured I would be given credit. I only purchased online because the offer was an online only offer. Worst online experience. Customer service couldn’t answer my questions about my 250$ credit. Hope to solve this soon."

"My order arrived on time, even though an updated tracking email said it would not after I paid and extra $20 for two day shipping. Then when the ring arrived it was not sized correctly and the local helzberg wants to charge me to size it. The ring was delayed in shipping so it could be sized. Also, the band of the ring is not near as thick and sturdy as rings I have purchased from helzberg in the.past. This ring was from the Effy collection and not an inexpensive ring"

"I still haven’t received my wife Christmas present. You sent the first one to the wrong address, now the second hasn’t arrived at all."

"Very unhappy with the shipping. I requested express delivery yet a package was shipped via ground and was not received prior to Christmas (as promised). Given the the runaround by customer service when called."