"I’ve bought 8 products online and everything was had been very well packaged and had to be signed for. One ring has a very small accent diamond missing and the store said they’d replace it. Highly recommend Helzman Online!"

"First time I ordered jewelry online and I was happy. This is the only type of earrings I would order without walking into the store."

"The original order confirmation showed a delivery date of 12/20. The shipping confirmation showed a 12/26. You also used FedEx and put the tracking number in the UPS tracking system making the tracking option useless."

"Order was difficult to place online with Helzberg credit card. I did receive the wrong item, but it was returned and my sales representative rushed the correct item and got it to me on Christmas Eve."

"Employee at Penn Sqare Mall very helpful to get my product on time"

"Love the bracelet! I have 3 others in different colors!"

"This was a gift for my sons girlfriend. It was even prettier in person and she loved it."

"The experience was good. I have purchased many products from you and have never been disappointed. The only problem i encountered was an error in shipping. I was given Express shipping at no additional charge but the item was shipped Ground and did not arrive in time for Christmas. It would have if it was shipped using the correct/ agreed on, shipping method. I contacted customer service and was given an apology and a 50 dollar gift card. The experience was not ideal, but I was extremely impressed with how it was handled. I even received a card with a hand written apology for the mistake, very classy. Though this was not what I anticipated, it didn't change my good impression of Helzberg and I appreciated the way it was handled."

"Everything was fine. I received the package late but its understandable because of the holidays i know everything was back tracked."

"I purchased these diamond stud earrings as a Christmas present to myself and absolutely love them. They're the exact size that I wanted so that they can be worn casually or formally. The promotion of a Switch system was also a motivating factor and is greatly appreciated."

"My experience with Helzberg diamonds was very good! I ordered a very beautiful ring, and it arrived at the store the next day for pick up! The ring looked even more perfect when I checked it out at the store!"

"It was quick and efficient"

"I went to the store to find a pair of earrings to match a necklace I had just bought. I liked the earrings but not the particular set in the store. Your employee recommended I purchase them from the website so that a different pair would be sent. So I did. Only, Helzberg shipped me the pair from the same store that I had visited...the same pair that didn’t match the necklace (due to different hues in the stones). So I ordered another set online. That set arrived and was damaged on arrival. 2 strikes for the same customer. 3rd time is the charm or strike 3?"

"Online description on clarity/color differs from product card included with the earrings. Din’t Know which is accurate."

"I'm very satisfied. If I had a gripe it was that, I tried using the Military Discount Code and it would not go through. Other than that the entire experience from looking for something to buy my wife to the time I received my product, it was outstanding."