"Otherwise just fine. Good price; pretty user friendly.

I just had to back out a few times after erroneously selecting “the wrong” options"

"Ordering from your site was difficult. "

"It was easy to find the part I needed. My local dealer had it in stock and at a discount. Quick transaction."

"I had a hard time getting the free shipping "

"I couldn't input any coupon codes for the advertised free shipping, or for handling instructions. Fix the website..."

"For some reason Toyota continues to have no stock of of one of the hybrid system air filters for our Sienna. Pricing on oil filters and wiper blades is great I just wish I could also purchase engine oil online. "

"Good experience, look forward to the order"

"Happy to find out that my car service provider can provide me with needed accessories my mail. Shopping was easy and straightforward."

"Parts were easy to find and the diagrams were very helpful. This is where I will order my parts from in the future. Thanks!"

"It took me a number of attempts to place the order online. The parts department was very helpful and found the correct part. However, when I tried to check out, the site would error out. I kept on trying for more than 40 minutes and finally it went through. It has to be a website issue."

"The staff is absolutely amazing."

"nice website, good prices"

"Hendrick Toyota is where I always go when I need OEM components. They provide the fastest shipping and the best pricing. I'm grateful."

"Needed new mirror after storm destroyed the current one"

"Time will tell as far as the experience "