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Product & services pricing
3.87/5
Chance of future purchase:
4.28/5
Shipping & packaging:
3.75/5
Customer service:
3.83/5
Return/Replacement policy:
1.57/5


Verified
5/5

2024-12-08

It was an excellent experience. I'm retired now, but I was in the auto business for over 50 years as a director of parts and service.

"Our sales person Mark Knott was excellent. His follow up skills are very impressive. A dedicated man who prides himself on a outstanding customer experience."

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Verified
5/5

2024-12-03

Unbeatable prices.

"Great prices and accessibility "

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Verified
5/5

2024-12-02

Fast Service

"No bumps or bruises getting to check out. Secure through Paypal portal. Will update when product arrives. "

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Verified
5/5

2024-11-23

Great Experience

"Best prices on Subaru accessories. Would definitely use the again."

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Verified
5/5

2024-11-23

Great website

"I looked online for a part found this Subaru dealership and they saved me a ton of money compared to other dealerships"

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Verified
5/5

2024-11-22

Good deal on roof rack

"Easy navigate and great price"

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Verified
5/5

2024-11-07

Great. ....

"Great .good service...easy.."

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Verified
5/5

2024-11-06

Great!

"Everything I ordered was delivered on time and they offered free shipping."

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Verified
1/5

2024-11-05

Go to a different dealership

"No follow through on anything. The car is great, the service and assistance could not be worse. "

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Verified
3/5

2024-10-31

Lack of communication

" Received a survey before my items have even been processed Or shipped which seems very odd."

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Verified
1/5

2024-10-30

Never got my order or a tracking number

"I ordered an item a week ago and didn't recieve it"

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Verified
5/5

2024-10-26

Great product, sales team and delivery.

"Ordered window shades for my new Outback. Had an initial fitment question which was replied to in a matter of minutes. The price was good and free shipping sealed the deal. Haven't opened the box yet but feel confident that what is inside will not disappoint. Will consider Heritage Subaru for all of my after market parts needs."

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Verified
5/5

2024-10-22

Friendly parts service

"Very friendly staff in the parts department. "

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Verified
1/5

2024-10-15

"The part we ordered did not arrive-but the survey did!"


Verified
5/5

2024-10-10

Easy to find

"Real easy to find my parts and great photos."

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