ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
3.97/5
Shipping & packaging:
3.90/5
Customer service:
3.87/5
Return/Replacement policy:
3.57/5


Verified
5/5

2024-10-26

Great product, sales team and delivery.

"Ordered window shades for my new Outback. Had an initial fitment question which was replied to in a matter of minutes. The price was good and free shipping sealed the deal. Haven't opened the box yet but feel confident that what is inside will not disappoint. Will consider Heritage Subaru for all of my after market parts needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-10-22

Friendly parts service

"Very friendly staff in the parts department. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-10-15

"The part we ordered did not arrive-but the survey did!"


Verified
5/5

2024-10-10

Easy to find

"Real easy to find my parts and great photos."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-10-08

Excellent!

"I’m glad I found Heritage Subaru! Got the oem STI side skirts for an absolute steal! Delivered to my door promptly and packaged extremely well! The side skirts themselves had absolutely perfect fitment as you would expect from the manufacturer. They came with stencils so you know exactly where to drill and all necessary hardware. I didn’t put my vin in the order and someone reached out just to verify my vehicle for fitment"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-10-01

Great Experience!

"Smooth Transaction.........Start to Finish......Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-01

Fast and easy

"I always use oem parts and this makes the process much much easier "


Verified
5/5

2024-09-28

LIGHTS

"FAST AND GOOD AND THE BEST PRICE AND FREE SHIPPING"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-10-03

Brake dust plates/ axle nuts

"Excellent customer service, always nice having knowledgeable individuals at the parts desk. My items were packed extremely well with bubble sheets and got across the country a day faster than was promised. Great experience all around, thank you!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-09-25

Excellent value

"Bought the seat back protectors for my ascent. The price was lowest and the delivery was quick"

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
5/5

2024-09-17

Easy Ordering Process

"Easy to find parts and quick easy order"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2024-09-14

Forced to pay with PayPal

"Why should the only payment option be to use PayPal? should be able to use a credit card. this creates a poor customer experience"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-09-08

Superior service!

"Great prices! Fast and secure shipping! Fantastic experience. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-09-07

2018 Dadwagon upgrads

"Great deal! Cool add on for my limited package outback"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-09-05

Excellent packaging

"I've ordered several times and the packaging effort is above and beyond. Items were packaged in custom made sleeves or other protection to ensure that everything would be free from damage. This will be my go to source for Subaru parts going forward."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process