"After seeing that this seller was highly rated at ResellerRatings I ordered a $199 pair of computer speakers with free ground shipping, and it arrived two days later. No problems. "

"Had an issue with the first order I placed that was ultimately not HiDef's fault. Been a repeat customer since then and I can say without reservation that the sales associates are top notch and extremely knowledgeable, including Dylan, a manager, who has been extremely helpful and accommodating with each purchase. Simply put, excellent, prompt service and quality products at very competitive prices. You would be well-advised to consider HiDef a trusted source for all of your A/V needs."

"initially had a glitch. It was very satisfactorily resolved. I even purchased a lot more merchandise here. they were all good deals John Groskopf "

"My company has placed a number of orders with HiDef Lifestyle over the past several months and I must say that their customer service has been above and beyond top-notch. They're not simply sales-driven, but very friendly, conversational, well-versed in their product line, and willing to take whatever time is necessary to ensure that the customer is informed. They also offer highly competitive pricing and can often provide outstanding deals. Special gratitude goes out to Dylan at HiDef as well for his fantastic follow-up regarding past orders. Overall, highly recommended across the board."

"Since September, I have ordered five times from www.hideflifestyle.com and have been totally satisfied with the electronics. Customer service is second to none; Dylan Thomas would promptly answer all questions via e-mail. I would highly recommend this store for all of your electronics needs."

"I placed an order for some speakers on a Sunday evening, and first thing on Monday morning HiDef shipped them. I was amazed simply by the speed of service.

Then they went on to impress me even more with rapid responses to my post-sales questions and accommodating me on some damage that was caused by UPS. I would buy from HiDef again in a heartbeat.

Special thanks to my sales manager, Dylan."

"I came upon this seller through Amazon rather than directly through their webpage. Shortly after I had purchased a pair of Grado headphones, I received an email informing me that Hidef had already shipped the order. I double-checked the provided tracking number on the UPS site and, not surprisingly, the order had, indeed, been shipped.

This is how business ought to be done! I am 100% happy with this merchant and recommend them without any reservations. They are fast and keep you informed so that you never have to worry about the legitimacy of your transaction."

"I ordered a refurbished Velodyne MicroVee from this store early in the morning on the day of the purchase. It shipped promptly that afternoon, with a verifiable UPS tracking number that didn't just turn out to be "billing data submitted", as some other stores have done for days before anything moves out the door. Despite being marketed as refurbished, the sub appeared to be in as-new condition, and only a small scratch on one side, visible only with very close inspection, turned out to separate it from a new sub. I have been burned before by dealers claiming that they are authorized and selling refurbished gear, but in this case, not only did Velodyne back up the dealer status, everything in the box checked out. All parts were factory-sealed, the warranty card was in the box as it should be, and the serial number sticker was perfectly clean and legible, with no signs of tampering. This is a highly professional operation that delivers excellent mail-order service at the lowest price I've seen for the particular sub represented in this condition. I can't imagine doing better, and would enthusiastically order from them again."

"I ordered some Denon headphones from them late Saturday night. They didn't have the best price on the web, but they had the best price of all of the non-sketchy retailers that actually had the headphones in stock. The phones shipped on Monday, and were at my door on Tuesday (today). I am listening to them right now. Nice fast shipping, and the packaging of the product was good. No complaints here. I would order from them again."

"Outstanding company! I ordered online and received a great price. Since shipping was free, I expected to have to wait. However, I had a nice surprise this morning, I received my ordered items! Great prices and fast shipping! I highly recommend this company."

"I bought a top quality universal remote for a great price and free shipping. Really very efficient and professional. E-mailed me every step of the way. Fast shipping: from Phoenix to Buffalo in 5 days. Highly recommended."

"Very pleased with the experience. Prompt responses to my emails (within an hour or two), best prices I could find (on URC remote equipment) and shipped within hours of my order. Ordered Monday, received Wednesday. "

"This company is EXTREMELY nice to deal with. I've made a purchase and it was shipped within 2 work hours (!!!). I've sent several e-mails to them and all have been responded to within minutes.

I would absolutely do business with this company again in a heart beat."

"Ordered a Monster AVL-300 remote (best price from a highly rated reseller) Tuesday at 9:00pm. Got immediate confirmation e-mail, and then Wednesday morning got an e-mail saying "being prepared for shipment". A minute later got another e-mail with tracking number and it arrived on Monday. Absolutely no problems with my order. "

"Very Satisfied. My speakers shipped 1 day after order was placed, they had the best price that I could find and free shipping."