"Awesome place to do business with. Great products, extremely fast shipping. If I need more stereo equipment I will definitely do business with them again."

"I had a slight problem with this company, but they worked with me to get it resolved."

"Purchesed 2 voltmeters, a fan, and an AMP!

They sent an email saying my order shipped, but when it arrived there was no Amp. Just a letter in the package saying the amp is on backorder.

I emailed them asking for a refund and they say only a store credit.

So basically they sold me something they did not have to sell, and are now holding my money for ransom!!! WHAT THE HECK?!?!

***UPDATE***
I've called that number, nobody answers. Nor do they reply to my emails, NOR did they reply to my PayPal dispute.

If you want to make things right and give me a refund, do so through PayPal. At this point it's out of my hands, as I've turned it over to PayPal, and disputed the charge on my credit card."

"Bought numerous things from them for a large amp/sub project (10g speaker wire, 50 ft of 1/0g wire, numerous terminals) close to a $250. Didn't have any problems. Shipped quickly and received in a timely manner. Because of their low prices and good service, I've returned to them purchasing more car audio supplies."

"Items were shipped very quickly and I saved almost $100 vs my local store. Will return for my wifes car speakers."

"This is a terrible company do not believe anything they say. i fell for it close to two months. i never recieved any email for the first two weeks about the item being on back. they gave a good reason so i believed it. two weeks after that i sent another eamil and guess what they sent me the same email they sent two weeks ago." your item is back ordered and it will take two weeks again" i got mad here and sent them an email and told them i need a real person and this is where they told me the item is back and should recieve it in a week or so now according to them which is as of today they do not have not even and estimated time of arrival for this item. i am very upset. and i'll make sure every body knows about them. i will not recommend this company to anybody even if it was the last one left. And trust me this is not all and i'll not be able to finish. I just requested for my money back. DO NOT DO BUSINESS WITH THESE PEOPLE!!!! YOU KNOW IT IS BAD WHEN THERE ARE 100'S OF PEOPLE GOING ONLINE SO OTHERS KNOW ABOUT THEM"

"I ordered an alpine amp from this site on 05/20/08 and never received it. But the thing is i live only a few hours from where hifi sound connection is located. i bought a sub and a box from other sites and they are located in California and Florida and i received those orders two days ago. whats the deal??? did my order never get through or am i getting ripped off??"

" i bought it off e bay i paid for it eithin 2 days i still havent receved it and they have cashed my money order they are telling ebay that i havent paid for it but i got a email from ups saying its shipped please can someone help me"

"This is one of the worst companies selling on ebay for customer service after the sale. They seem to be able to send stuff out from their drop shipper BUT if you have a problem you are completely out of luck. It has been over two months since I have ordered from this company. I have yet to recieve my refund and have recieved two DOA items. I have spent over $55.00 shipping their products to and from. These people NEVER answer their phone all lines go to voicemail after playing the same clip of music "pretending" that you are being transfered. The email support is extremely slow. It will take you at least 3 days to get a response and then they will confuse you with another customer and not answer any of your questions. Email is the only way to contact this company. The live support option on their site has never been online either. If you look into their feedback over the past few months you will find that almost every negative feedback is for the same thing. NO COMMUNICATION! Much has been mutually retracted because they always left retaliatory feedback in direct violation of ebay policy. Leaving negative feedback and reporting them to your credit card company is the only way to get any result from this company. They even ignore requests from PayPal. I was informed by PayPal that the reason my dispute was taking so long was that HFSC was not responding to them promptly. All in All this is not a gamble worth taking. Whoever their supplier is does a good job drop shipping products for them but as far as customer service goes they have NONE! There are far better sellers on ebay advertising equal and even lower prices with a far better track record for customer service. Due to the new eBay feedback system they will either have to improve or will simply get what is coming to them in the way of terrible feedback. They may improve but I will never buy from them again. They have treated me terribly and delayed my install by months and cost me my hard earned money. I strongly discourage giving these people your money. There are far better and safer deals to be found on ebay. I wish I had done my homework before buying from them. Good luck shopping. Down with HiFiSoundConnection!

EDIT:

In response to the reply... you lied again! You did not send me any PM at all. Not that I want or expected one. Also please stop telling customers to check their spam filter. I have there is nothing there. Same goes for everyone else. You are not sending emails that is why your customers aren't recieving them. Nice try but I'm no fool.

Good Day..."

"Great product, fast shipping will do business again..."

"GREAT SERVICE AND GREAT RESPONCE...ONE OF THE PACKAGES WAS LOST ...AND THEY SENT IT TO ME AGAIN RIGHT AWAY...THANK YOU GUYS SO MUCH FOR THE FAST SERVICE AND NO HASSLE !!!!"

"Excellent product and super fast shipping. I would highly recommend this company for your car audio needs."

"I bought the Subwoofer Depth Extender for 12" subs. Product was good but shipping was quite pricey. Definitely consider the shipping charges when ordering as the prices look good until then."

"My order was placed online without a problem. when i received the package it was damaged due to improper handling. i tried to reach hifi sound connection relentlessly through phone calls and email and did not get a response for over a day. by that time i had already placed claim with the credit card company as well as ups. i was contacted by hifi sound connection representatives via email and was told "all i had to do was tell us" which i tried. after i voiced my opionion back to hifi sound about their lack of customer contact and relation skills, they responded "we took care of it so i don't want to hear your bitchin". that was the icing on the cake as they say. i would never do business with them again."

"My initial order went well. I had my tracking number the same day and the item arrived 3 days later. However, the item did not work properly. I contacted the seller and followed their process. This process seemed to take forever! After minimal contact from the seller, I found out that they sent the item back to the company for replacement. After about 6-8 weeks, I finally received a totally working item. I just think the communication should be a little better if something is wrong with the item. All in all I did receive a good item from the seller."