ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
4.17/5
Shipping & packaging:
5.00/5
Customer service:
4.17/5
Return/Replacement policy:
0.00/5


Verified
2/5

2024-08-30

FLOORED

"Thank you for responding to my order. Though disappointed in the fact that the ordered product was no longer available, I do wish that this could have been made know prior to ordering. It would appear to me that something no longer available would not appear on a Lexus/Lexus dealer website as available. I do however realize that my 2008 RX350 is 16 years old and was really surprised that the floor mats were still available. Thank you."


Verified
5/5

2024-07-28

Sale sale sale

"It always a pleasure to shop from Hilton Head Lexus "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-08-07

"Easy site navigation, simple ordering process "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2024-08-02

Price is right

"Compared others and this site was pretty easy, great price and discounts. Looking forward to receiving my items"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2024-07-27

RX

"Had difficulty entering vin."


Verified
5/5

2024-07-24

Wesley in Parts is EVERYTHING!

"I was looking for a simple part but had difficulty with getting it from my selling dealer. I called Wesley on several occasions and he researched the part for me and asked other employees to clarify certain things. He was always so patient and helpful and worked hard to get my part. "


Verified
5/5

2024-07-04

Well Satisfied!

"Easy to navigate experience which included diagrams."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-06-26

Amazing Service

"Very professional and patient staff. Andrew you are the best ! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-30

Better pricing!

"Picking up at the dealer but more expensive if I deal with the dealer directly"


Verified
5/5

2024-05-14

Great prices, great website, great customer service

"Ordering on your site was easy and fast. A local Lexus dealer (middle Tennessee) quoted me over 300.00 per engine mount. I got both for less than 300.00 from you. I’ll be back! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-05-11

Easy checkout

"Had what I was looking for and quick checkout"


Verified
5/5

2024-04-13

Good price, good website

"Found them on the internet. Good price on the fan motor I needed for my car, much less expensive than the local dealer quote. Shipped promptly. "


Verified
5/5

2024-04-21

Great price

"Way cheaper than local dealers."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-02-16

EASY

"EASY TRANSACTION. NO PROBLEMS"


Verified
5/5

2024-02-08

Friendly personal service at good price

"I bought a wheel online but was unsure of delivery time so I called and spoke with parts agent. Due to uncertainty of shipping delicate part he needed to clear with manager if this part could be shipped. He contacted manager and called back within the 10 minutes estimated with good news. I can expect my part in 3 - 5 days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service