"Good selection and good prices, but be aware that unlike many stores, they do not stand behind their products. Bought the wrong size? too bad. Doesn't work as advertised? sorry. Doesn't work at all? talk to the manufacturer. I made an in-store purchase and learned the hard way. Only buy things that you know, have used before, and can test in store before shelling out the cash."
"Hilton's Tent City is a large brick and mortar outdoor retailer located in Boston, MA. I have place several orders with them and have been very pleased. I special ordered two backpacks and the salesperson was knowledgeable and eager to help. Their website is very basic, and you can only expect a sale confirmation email. However, call them on the phone and you can get just about any question answered. Hilton’s Tent City has good prices, great service and shipping has been free."