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Himeya Soft, Inc.

3 reviews
5.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2006-12-12

"I sent in a pre-order for a Sega HomeStar Planetarium Pro on 11/24/06. The item was to be released on Thursday 12/7/06, with Himeya offering shipping via EMS at half the price of any competitor that I had seen.

I placed the order mostly due to the fact that this is the only store I found that had a good price and accepted credit cards.

The order arrived today, Monday 12/11/06-only one full business day after the release. I have not had a chance to actually "fire it up" since it's a Christmas present for my son, but the item appears to be in the original Sega packaging.

The packaging was fully adequate. The item arrived very quickly and was completely as advertised. To top it off, Himeya had the lowest price I was able to find, matched only by another company charging twice the shipping and accepting only PayPal.

I'd definitely shop here again.
"

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Verified
5/5

2004-09-25

"They may only be fair in some areas, but their stock of rare titles is amazing! I was FINALLY able to get Dragon Quest IV remix, when I had lost all hope... and the Tales of Phantasia remake, too! Thanks!"

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Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Customer service being easy to reach
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5/5

2003-06-28

"I've purchased a lot of import games from this business and they haven't let me down yet. They have a very large selection of games and if there is something you don't see, you have the option of asking to see if they can get it for you. They ship their items out in excellent packaging so no items are damaged. The only thing I might have an issue with is that the shipping is a little slower than usual, but I believe they import directly from Japan so that can be expected. All in all, great import place to add to your online shops."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability