"The only thing that is good in this store is the price, nothing more. I made a reservation 01.18.2015, they gave the track number but not actually sent my order, I was expecting the changes within two weeks. Wrote letters, but they have no answer. Well what I paid for an order through Paypal. I opened the dispute and I returned the money. I do not recommend this shop if you want to take the risk, you pay PayPal. "
"I ordered a kit from this E-shop back on 5 January. This my order clearly included both, billing and shipping address. In few days I got a report from these guys that my order is shipped but there was no tracking number or any another confirmation on this shipping. Since their web-site says that they provide customers with tracking numbers I asked for this number for my order. NO reply! A couple of new emails them, - there were no replies again. After about 1.5 months of awaiting for my order and not getting this one I sent an inquiry them and I was soon reported that my order was actually shipped but to a BILLING address which was different from an address to ship!! I asked them then to resend my order to my actual shipping address which was included in the order but then there were no replies again. During the next about three weeks I send them a dozen of emails at least before I was answered that... their boss is absent and they can not solve a problem wth my order. Thus, after three months since I placed my order NO kit was ever shipped to me and NO refund for this order was made! My money have been simply STOLEN by them!!! So, these guys are simply THIEFS! Be aware!!"
"These guys did not ship my order, kept my money, replied to my mails just to delay. In their site my order shows "shipment pending" since January 21 and my money as "captured"
In one word: thieves. Stay out!!!!"
"I'm afraid I've been had by these people calling themselves Hobby-space. I ordered three items as a gift and received two. I tried to contact them three times through e-mail already with no responds regarding my order. I called and the phone number doesn't work. No invoice was included in the order. The models ordered were of mediocre quality.Avoid the aggravation.
Ramos"
"I ordered 5 each of 2 different items from hobby-space.com along with the expedited shipping option. A week after I placed my order I asked for a status update. They replied by saying that they only had 3 of one item and had to order more from the manufacturer. It should arrive in one week. This caused a bit of confusion as their website boasts "real time inventory" on every page. When I placed an order the shopping cart did not give a warning of insufficient quantity.
Another week passed and I asked for a status update. They replied that they cannot fulfill the missing items. They now claim that they only have 2 of one item in my original order. I asked them to cancel my order and give me a full refund. Two days pass without a response from the seller when I decided to file a dispute with PayPal. The following day I got an email from hobby-space.com with a tracking number for standard shipping and not expedited like I ordered.
They decided it was okay to modify my order without informing me of the changes. To add insult to injury they wanted me to place a "next order" so that they can include the 3 missing items from my original order. I escalated my dispute to a claim with PayPal. But because the seller shipped out something, even if it was incomplete, PayPal had to make the buyer wait for the seller to stop the shipment. It is still located in China.
Avoid doing business with the people at hobby-space.com. They know how to work the system at PayPal so that buyers have no option but to wait a long time to get a refund on missing items and over charging for standard shipping."