ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2013-04-12

"This online store has quickly become my first choice for HO model trains and accessories.I am building my first HO layout and I find Hobbylinc's prices, service and merchandise to be exemplary! I've placed four orders in the last three weeks and everyone has arrived promptly, packaged properly against shipping damage and in perfect working order upon arrival. This is the best online hobby store I know!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2013-03-21

"I am totally impressed with Hobblinc. The prices are inviting and they top it off with great postage fees and fast service. I found the items that no one else could supply. I salute Hobbylinc and commit that I have found a new hobby model source."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-03-06

"DO NOT SHOP HERE! We are a business and procure items through P.O.'s, we inquired with Hobbylinc on how to go about setting up a corporate purchase order account. The datails were explained, we ordered, and faxed in a purchase order. We waited and heard I asked if we could supply credit references, we were told they do not accept P.O.'s anymore. Just last week they did."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-02-03

"I tried to order a big batch of model kits from Hobbylinc because no distributors carry the Minicraft models in the country I am living in (Hong Kong). I ordered 3 times and and they were canceled each time without giving any reason. I emailed them without any reply. I had to email them a 2nd time and finally they responded after 4 business days. The reason they gave me was they were not comfortable shipping such a large amount and they didnt trust the USPS in delivery to Hong Kong. Perhaps the amount is huge and they didnt trust an international order - I tried again by telling them that I understand the amount is huge and to prevent fraud, I am willing to provide additional personal information to state that I am the cardholder and that I am the person buying the models. They replied stating they don't trust the USPS! I responded again asking them to ship using FedEX or UPS but no reply was provided. I give them business and they refuse. And the reason they gave was even more laughable. I thought running an internet business is to expand your business worldwide?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-01-29

"Quality control is terrible!! Have ordered two wood boat kits and both had parts missing. Had to wait 8 days to get replacement parts that were missing. Totally unprofessional as well as inconvenient. Have I mentioned frustrating? Will not buy another thing from this company!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2013-01-23

"I was very impressed with Hobbyline with the way they filled the order in a timely manner and gave me the option of insurring the package for only 95 cents. The price they offered was quite a bit lower than that of Amazon for the same exact thing. I'll be checking out their web site first before ordering anything else in the model ship kit line."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2013-01-22

"These guys are 5 stars all the way. Excellent service and product selection. But lets face it, its all about the price, right? Hobbylinc clobbers the competition. Lower prices on everything. And a rewards program to boot. Look no further, Hobbylinc is all you need!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2013-01-22

"Another order received from Hobbylinc. They had what I wanted at a great price. They have great service, and the package arrived packed well(paints packed seperately in the box)with no damage. They are my go to for hobby needs. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2013-01-21

"Got exactly what I ordered in minimal time - would use this retailer again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2013-01-21

"A great company to deal with. They have some of the best prices for model kits. There shipping costs are very reasonable and they ship fast. What more can you ask for?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2013-01-18

"I have ordered many a product from Hobbylinc in the past few years and have had nothing but excellent service. the deliveries have been very prompt even during the Christmas season. These as well as the inexpensive prices keep me coming back over and over."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2013-01-18

" This was my first try ordering from overseas so it was a trial to check my satisfaction with this form of ordering. I was totally satisfied with the service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2013-01-15

"This was the first time I placed an order with Hobbylinc. The prices were better than most an the processing was easy quick and they followed. The order arrived in a few days complete without any problems. I will be ordering aging without hesitation.
Thanks
Bob
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2013-01-14

"Their service was fast and hassle free. Will order from again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2013-01-11

"I ordered a 1/700 scale model of the world war II aircraft carrier, Yorktown, through Hobbylinc and the transaction was handled with professionalism and expediency. The price was right and it was delivered over the Christmas holidays in a very efficient and timely manner. Excellent service. I am 80 years ld and have a hobby of model building. I will continue my association with Hobbylinc from now on, however long I last. Excellent company!!! Richard Rigby"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges