"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"Regardless of what I pay for Holabird shoes, I don't agree with your policy of having to pay for shipping not once but twice!! Very disappointing."
"Great experience. Bought this shoe for 150 dollars. Now sacouny sells for 119 .00 dollars but my size in available. I just put an order for another shoe. I believe I should get some refund on the first purchase too. "
"Awesome website. Had my sneakers in stock after looking all over for them. Fast shipping. Would definitely shop with Holabird again!"
"Not it good it cost $12.90 to send back 1 item."
"Right product, fast delivery"
"When my order wasn't available i received a call from customer service why. They refunded my money immediately. 2 thumbs up"
"Good service and the product was as ordered."
"quick process and receive, comfort shoes, wish you have more style in odd size - 6.5 wide"
"My go to tennis retailer. "
"All items got to my home on time."
"There was good communication and everything went smoothly"
"Everything was exactly as I wanted. Fast shipping. Order was correct and in brand new condition. It is nice to see an online store come through 100% on everything. Very Pleased and Satisfied! Highly recommend!"
"Excellent customer service! "
"Loved the store, the staff helps in every issue. I will always buy only in this store."
"I ordered a pair of sneakers for my dad for Father’s Day. In less than 2 days with basic shipping they were delivered. I have never seen this before especially in the mist of a pandemic. "
A rep from Holabird Sports, HolabirdSports, has responded:
“Thank you for your review as we work to improve the customer shopping experience. We're sorry that you are dissatisfied with our shipping costs. Your order did qualify for free shipping but it did not qualify for free returns. We offer free returns for a lot of our items and have a special icon appear if an order receives free returns. The item you returned, unfortunately, did not qualify for free returns. We apologize for any inconvenience. We value you as a customer and hope that you continue to shop with us for your racquet sports needs! ”