ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.17/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.45/5
Customer service:
4.03/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2024-03-02

Running shoes

"Great variety and nice sales "


Verified
5/5

2024-03-01

Easy shopping.

"It’s so easy to shops online at this store,delivery is fast and pay no tax."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-01

Great again!

"Fast! And didn’t charge delivery, eytc."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2024-03-01

Becoming A Regular

"I’ve bought from Hollobird four times now and no kink’s in any of my transactions or satisfaction!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2024-03-01

Hoka shoes

"These are the third pair of Hoka shoes I've purchased in the last 2 years. First 2 were Clifton 9 and the last being Bondi 8. The first 2 were like walking on clouds, but this last pair actually hurt my feet. Wore them one full day and my feet were sore and irritated. On the verge of getting blisters. Will not purchase this model again, just a waste of money. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2024-03-01

Shipping packaging

"I purchased new Yonex racquet and they sent it in a folded piece piece of cardboard instead of a box. They wrapped the racket with one thin layer of bubble wrap and the top and bottom of the cardboard Were open not even taped across the bottom or top. And then they stuck that into a plastic bag like I was ordering something from Temu. This was my 1st order with the and I'll NEVER order another racquet from the. That just wasn't a secure enough way to ship something I'd just payed closer to $300 for.
Do I sell the shopping experience? Was okay? Nothing to brag about. The stringing that thing did to the racket was just okay. Not what I would have expected from a company that does this for a living and has for years.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-03-01
A rep from Holabird Sports, HolabirdSports, has responded:

“Thank you for shopping with Holabird Sports! We're sorry that your shopping experience was anything less than excellent. We appreciate your feedback and will pass your review on to our warehouse manager for review. We value you as a customer and hope that your racquet is performing well on the courts! ”


Verified
5/5

2024-02-28

Blessed

"Everything was great got my shoes was delivered on time no complaints "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-26

Easy & quick

"Order came quickly and was accurate. Shoes were perfect for work. "


Verified
5/5

2024-02-26

Excellent Service

"Great prices! The shipping was fast and product was perfect!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-02-26

Excellent Experience

"Order arrived promptly and in excellent condition. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-02-26

Top notch

"Top notch customer service! Been use them for many years. Wouldn’t think of getting my tennis supplies anywhere else "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-25

Purchase of a Pickleball Sneaker

"Product was descriptive in the advertisement. Purchase was easy and delivery was accurate and fast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-02-25

"I received my order in a timely matter!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-24

The Best Place to Shop

"Excellent shopping experience. Website is easy to use and Customer Service is tops. They responded quickly when I had a shipping issue as well as a product concern. I will always make Hokanird my first stop for my pickleball needs!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-24

Great experience!

"The website is very easy to use and they have better inventory than other online shoe stores."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges