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Product & services pricing
4.19/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.46/5
Customer service:
4.09/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2018-11-25

Great Service!

"The store called to tell me my order was in. Pick up of the item was quick and staff was extremely friendly!"


Verified
5/5

2018-11-25

Lucy

"Initially I was a bit afraid, however, Holabrid delivred on time and answered any questions I had.

Will definitely buy from them again!
"

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Verified
1/5

2018-11-24

buy somewhere else

"i bought alert red shoes-they sold me pink/salmon shoes. their customer service argued with me.
NEVER SPENDING MONEY WITH HOLABIRD AGAIN.
"

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Rep reply posted 2018-11-27
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely appolgize for the poor customer service you were delivered with your last order from us. We are embarrassed of how your call was handled and will work hard to help make things right. Our Reputation Manager will be in contact with you very soon to see how we can help better your current shopping experience. We again apologize for the poor experience you delivered. ”


Verified
3/5

2018-11-24

Can improve on basic delivery option

"Ordered another pair of tennis shoes from other site. That order (with same basic delivery) arrived long before the ones from Holabird. In fact, I have not received my shoes from Holabird. Deal breaker."


Rep reply posted 2018-11-27
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize that your order has yet to arrive in your possession. Our team has tracked your package and it appears that it has been delivered to your front door as of 11/16/18. If this is not he case, please let us know via email at info@holabird sport.scom or call us toll free at (866) 860-1416 so our tracking department can search to find your package. We again apologize for this inconvenience and will work hard to get you your order safely to you right away! ”


Verified
5/5

2018-11-24

Holabird will be my first choice for running shoes always

"Quick, easy, excellent web site to shop @"


Verified
1/5

2018-11-22

Ignore the customer's e-mail

"I emailed to cancel the order, also reminded the customer services twice about this e-mail. But two days later, this order was shipped out. No apologies on the call, just said not received this e-mail. But received my another cancellation sent on the same time? ! It is not acceptable at all! Very bad customer services! So disappointed "

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Rep reply posted 2018-11-27
A rep from Holabird Sports, therealholabird, has responded:

“I sincerely apologize for the poor customer service that you received with your last order from us. We don't want to make anymore excuses than you have already heard. Our reputation manager will be in contact with you soon to see how we can better your shopping experience and see how you would like to proceed with your order. We look forward to speaking with you soon. ”


Verified
5/5

2018-11-22

Always timely at an excellent price

"Always consistent and always well proced"


Verified
5/5

2018-11-22

Fast

"Was back ordered, but still fast."


Verified
5/5

2018-11-21

Excellent service and prompt delivery of my shoes - would buy from them again

"Excellent service and prompt delivery of my shoes. Would buy from them again!"


Verified
5/5

2018-11-21

Always a joy dealing with Holabird!

"The team at Holabird is always helpful & kind."


Verified
5/5

2018-11-20

Great service and fast delivery.

"Customer service was very friendly, and my shoes were delivered quickly. I will certainly shop with them again."

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Verified
5/5

2018-11-20

Transaction

"The online transaction was easy, communication for tracking the package on point."


Verified
5/5

2018-11-20

As always...

"Every year, They have a right item at right price! "


Verified
5/5

2018-11-20

Outstanding prices, products and availability

"I purchase all my running shoes from Holabird Sports. The very best product choices and prices. "

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Verified
5/5

2018-11-19

Ascics Nimbus 20

"Very timely and great value"