ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.19/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.46/5
Customer service:
4.09/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2018-06-11

Quick!

"I was amazed at how fast my order arrived and in great condition."


Verified
5/5

2018-06-11

Consistent pricing and service

"Holabird continues to give competitive pricing and dependable delivery."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-06-11

Excellent Service

"I just contacted Holabird Sports regarding an exchange on a pair of tennis shoes. I was able to speak to a real person and will be able to easily make the exchange. Both my husband and I appreciate the kind of customer service your company provides. "


Verified
5/5

2018-06-11

GOOD EXPERIENCE

"I ORDERED SHOES AND THEY ARRIVED ON A TIMELY BASIS. FURTHERMORE THE PRICE WAS GREAT, AND I LOVE THE SHOES."


Verified
5/5

2018-06-11

Purchase of racquet and shoes

"Very pleased with the purchase and the customer service and quick delivery."


Verified
5/5

2018-06-10

very happy

"Easy to order. quick arrival."


Verified
5/5

2018-06-10

Excellent Experience

"Excellent experience, had the product, color and price I was looking for, and shipping was exactly as stated. Will order again."


Verified
5/5

2018-06-09

Tennis shoes

"Got what I wanted on time without any issues. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2018-06-08

Slow shipping

"I love using Holabird because of the speed in which the product arrives however this was a very different experience, it took over a week for the 2 pairs of shoes to arrive...I was surprised by that and disappointed. It does impact my choice of on-line retailers next time I need shoes."


Rep reply posted 2018-06-11
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize that your last shopping experience with us did not live up to the high quality service that you are used to being delivered with us. After checking your order details, it appears that we shipped your order within 12 hours of the order being placed when it can take up to 48 hours for an order to process. I then tracked your order and saw that it was delivered in 5 business days. From Baltimore to the West Coast, it does take 5-7 business days to ship any order with our Super Saver Shipping method. If we somehow gave you the wrong estimated time of arrival, we sincerely apologize for this and will look in to it further so it does not happen to you or other customer in the future. We value your business and hope to still provide your run specialty needs for years to come! ”


Verified
5/5

2018-06-08

Holabirds Rocks!

"Fast delivery. Always a great experience. Thanks Holabirds from The Pickleball Rocks Team"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-07

Great Crossfit shoes

"I loved the New Balance Minimus shoes. They are very comfortable and work very well for all Crossfit activities. Holabird sold them at a very fair price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-06

Prompt delivery, item exactly as ordered.

"Got what I ordered and on time. Bolle Competivision lenses are great for tennis.
"


Verified
2/5

2018-06-05

Still waiting for BO shoes.

"I hope the shoes I ordered are great, guess we will find out when they get here, if they get here! Why advertise shoes you don't have? "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-06-05
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize that your order has yet to arrive for you to start enjoying. Unfortunately in rare cases, the more popular items that we carry are harder for us to keep in inventory with the high demand. This is not an excuse. We called you right away once we knew the shoe would not be available and ship on time to notify you of the delay and give you the option to continue with the order. You should expect your order to ship within the next few days. We have upgraded your shipping method so you can get your gear ASAP. We value your business and would love to continue delivering you your run specialty needs in the near future and years to come. ”


Verified
5/5

2018-06-05

Great Retailer

"Blue Super Feet have given me relief from Plantar Fascia. "


Verified
5/5

2018-06-04

Great service

"Item as described - fast shipping!"