ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.19/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.46/5
Customer service:
4.09/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2018-05-15

GREAT FIT!

"Everything went well from the quick shipping to the great fit of the walking shoe."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-05-15

"Everything was excellent.
Prompt delivery.
"


Verified
5/5

2018-05-15

Great shoe, great price.

"Easy to order. Quick delivery. Their knowledge of the shoe was very insightful"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-05-14

Awesome experience. A very seamless process.

"Great products, great company. "


Verified
5/5

2018-05-14

Great job

"I ordered my sneakers and they came very quickly "


Verified
5/5

2018-05-14

Easy Peesy

"Couldn't have been simpler. Found the sneakers I wanted, placed the order, They showed up in my mail box quickly, The only way the experience could have been better, is if they were free"


Verified
5/5

2018-05-12

Thorlos pro experia no show tab socks

"Have had these for only a few days. Purchased them because the ones I liked had been discontinued. Other brands I was exploring were not available in my size. Had the good fortune to find this new style on sale at Holabird Sports. So far pleased with the look, feel, and fit. I would purchase them again. "


Verified
5/5

2018-05-11

Generous return policy

"I had ordered tennis shoes in the past and was very pleased. Ordered tennis shoes again, but this time the shoes did not fit . It was easy to return and exchange for another pair. "


Verified
5/5

2018-05-10

Hassle free

"Great price, quick shipping, generous shipping oprions, product as described."


Verified
5/5

2018-05-10

Superb

"Great shoes and superb service"


Verified
3/5

2018-05-10

Still waiting ..

"I'm excited to get the New Balance 1080v7 ... the only problem is I'm being asked to review something I've not yet received. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-05-10
A rep from Holabird Sports, therealholabird, has responded:

“We're sorry that you were asked to review your shopping experience before your order had arrived. After tracking your order it appears that your package delivery has been delayed. Our tracking department is calling the carrier to see what went wrong and when you can expect to receive your package. Our team will be updating you later today with the status of your order. We apologize again for this poor shipping experience. We hope to make things right so you can start enjoying your new purchase. ”


Verified
5/5

2018-05-09

Got what I ordered.

"I got what I ordered and it came when I expected it."


Verified
5/5

2018-05-08

Returning Customer

"Delivered as promised. Product was as ordered. Good communication through process. Web site easy to use."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-08

Love Holabird Sports

"I received a great product for a great price and received it quickly! "


Verified
1/5

2018-05-08

Package didn’t arrive

"Shipping takes a long time and my package didn’t arrive yet (was supposed to arrive today but it’s only halfway here according to trackinh). "


Rep reply posted 2018-05-08
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize that your order has yet to arrive yet for you to enjoy. We appreciate you shopping with us knowing that you could have shopped for your running gear anywhere else. Our team is in contact with the carrier to see why it is taking longer than expected to arrive. We value your business and hope that we can keep you as a customer for years to come. A Customer Service manager will be in contact with you very shortly to see how we can help better your shopping experience. ”