"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"My husband has a very large and wide foot, so finding comfortable shoes for him can be tough. This was our first experience using Holabird Sports, and it was a great experience. Highly recommend them!"
"Keep it going and you will have lots of traffic "
"Great racquet selection and quick shipping! Free stringing is a plus.We are happy repeat customers."
"Fast shipping and good prices, but customer service is below average.
They offer free returns but before you can return anything you have to call/email and request an RMA #.
Low and behold I had to send 2 emails and then make a phone call to customer service to get an RMA #
Both my emails received replies stating that I would get an email containing my RMA# in 24 hours.
48 hours later I was wasting my time on the phone getting an RMA#
The whole "contact us for an RMA# before you can return items" seems to me like an extremely outdated business practice."
"Needed a call back as my item was not in stock.Got a very pleasant call back 2 days later and re-ordered. Received my order in 2 days and already wore my new sneakers.. Thank u for your prompt delivery !!"
"Shoes arrived in two days. Great service. Highly recommend this outlet."
"I almost always find what I’m looking for along with the best prices and free, fast shipping. "
"Arrived on time. Great service."
"Fast shipping. Great prices and items are available "
"All went as expected so no problems"
"I order the green superfeet insoles. Holabird had them, shipped them promptly and I'm happy with my purchase."
"Product just as described, good price, super fast shipping, thanks"
"Great company, good shipping and great prices. "
"Great prices and superb customer service. Everything you would hope for in an online transaction. "
"Good price, good delivery."
A rep from Holabird Sports, therealholabird, has responded:
“Thank you for your most recent purchase with us. We apologize that your shoes were not what you expected. We value your feedback and appreciate your critique as we work to better the shopping/return process so our customers have a hassle free experience. We are in the works to improve our return process so it is easy and efficient without wasting any wasted messages or time so you can start enjoying a new pair right away. We again appreciate your review and hope that you continue to shop with us for your fitness specialty needs. ”