ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.19/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.46/5
Customer service:
4.09/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2018-04-15

Ordered innersoles

"Found just what I was looking for on the website, ordered the product without a problem, and it was delivered as promised. Good to carry out a transaction in such a trouble-free, efficient way."


Verified
5/5

2018-04-15

My running shoes arrived the following morning and I did not pay for the overnight!

"Definitely will order again. Shoes were correct brand/style and size and reasonably priced. Thank you for such quick service. "


Verified
5/5

2018-04-15

Why I keep coming back.

"I have been purchasing my jogging shoes from Holabird on line for many years now because I always get a good deal there, and the follow up service is tremendous. "


Verified
5/5

2018-04-14

Excellent customer service, great product, great price

"Excellent customer service, great product, great price "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2018-04-14

Time,

"I ordered 3 pairs of shoes 1 of which I paid extra to revive it faster (2 day delivery). I heard nothing so I called and there was a delayed (knew nothing about) I the meantime I needed shoes so I went to the local tennis shop to buy at a premium. Two days later I revived the shoes which I didn’t need and it cost me $13.50 to send back. Never again. From now on I will shop tenniswearhouse or tennis express for speedy delivery and paid returns. Patty"


Rep reply posted 2018-04-16
A rep from Holabird Sports, therealholabird, has responded:

“I sincerely apologize for the poor customer service that you were delivered with your last order from us. We value that you chose to shop with us over our competitors and don't take that lightly. Our customer service reviews manager will be in contact with you very soon to see how we can help better your shopping experience so you continue to shop with us for your tennis specialty needs. In the meantime, we have refunded your return shipping costs for the inconvenience. We appreciate your review and look forward to working to make your shopping experience a pleasant one. ”


Verified
5/5

2018-04-14

Customer Friendly!

"I wanted the same sneakers I have had for walking for many years, the company I purchased from no longer has the shoes in stock, I looked every place I could think of, then I found Holabird Sports, they had my shoes, I was sooo happy! I ordered, they arrived quickly, within a few days, my feet are very happy too! Thank you"


Verified
5/5

2018-04-14

Straightforward transaction, timely delivery.

"Straightforward transaction, timely delivery. Products as advertised."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-04-14

TurtoT

"The product was as expected, at a reasonable price and fast delivered."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2018-04-14

No shoes showed up

"My shoes ever showed up at my house"


Rep reply posted 2018-04-16
A rep from Holabird Sports, therealholabird, has responded:

“We're sorry that you were asked to write a review before your order actually arrived. This is our mistake and apologize for this poor experience that does not represent our company mission to deliver you great prices but even better service. Our team will be in contact with you very soon to see how we can help better your experience. After tracking your package, it appears that it has been delivered today the 16th. If this is not the case, please let us know so we can track it down and get you your order to start enjoying right away! ”


Verified
5/5

2018-04-13

What's not to like?

"The shoes shipped fast. Packaged well. Fit great. Absolutely no complaints."


Verified
5/5

2018-04-13

Great Service

"I placed my order and received my product without any difficulties. My package arrived on time as promised. I recommend others to buy from Holabird."


Verified
5/5

2018-04-13

new Balance shoes

"Great price,service,product. Thanks for free shipping! "


Verified
5/5

2018-04-12

Excellent service

"I always buy my tennis balls from Holabird Sports. My order always arrives promptly and in good condition ."


Rep reply posted 2018-04-13
A rep from Holabird Sports, therealholabird, has responded:

“We always have the freshest balls! Thank you for letting us be a a part of all of your tennis matches. Good luck on the courts! ”


Verified
5/5

2018-04-12

You guys are the best

"Hello Holabird Sports,
Thank you so much for getting me my Fila shoes before I left for Europe. You said you would and you guys delivered. Well done!!
"


Rep reply posted 2018-04-13
A rep from Holabird Sports, therealholabird, has responded:

“Happy to help! We hope you enjoy your stay. Can't wait to see them in action! ”


Verified
5/5

2018-04-12

A Pleasant Experience

"The website was very easy to manipulate, and my order was here in record time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process