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Product & services pricing
4.19/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.46/5
Customer service:
4.09/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2018-04-12

Order returned but still no credit for the return

"If u call them they are great about answering questions but terribly slow giving refunds. It took about 48 hours to get the return label but the item still has not been credited back to my account."

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Rep reply posted 2018-04-12
A rep from Holabird Sports, therealholabird, has responded:

“Thank you for your review as we work to improve the customer shopping experience. We apologize that your return took longer than expected. Our team is working to improve every day and will work to improve this turnaround time so you continue to shop with us confidently! ”


Verified
5/5

2018-04-12

Holabird means value

"I always purchase my running shoes from Holabird. They have a great selection and the prices are spectacular!!"


Verified
1/5

2018-04-11

Delivery took too long

"Had to wait too long to get order"


Rep reply posted 2018-04-12
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize that your order took longer than expected to arrive in your possession. Your order should have shipped within one to two business days but unfortunately arrived in three. We will be addressing this with the carrier right away so you can shop confidently knowing that you will receive your package within the estimated time of delivery. We value your business and hope to still provide your tennis specialty needs in the near future! ”


Verified
5/5

2018-04-11

Great Rare Shoes

"As always, Holabird delivers. Only merchant that I can find who has 4e shoes in my size. Fast shipping. No problems. Decent price."

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Rep reply posted 2018-04-11
A rep from Holabird Sports, therealholabird, has responded:

“Thanks for the loyalty and support Duke. We're happy to help you anytime! ”


Verified
5/5

2018-04-11

Best sports store

"Shoes were perfect and right on time!"


Verified
5/5

2018-04-10

Great customer service

"Needed to cancel order and it was done quickly with no hassles"

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Verified
3/5

2018-04-10

Slow to get return label by email

"It took a long time for me to get a return label from them. But otherwise, the service is good; everyone is really nice!"


Rep reply posted 2018-04-11
A rep from Holabird Sports, therealholabird, has responded:

“I sincerely apologize that your return label took longer than expected to arrive. We know that this is an area that we need to improve on and are working to do so very soon so you can shop confidently with us. We look forward to providing you with your run specialty needs in the near future! ”


Verified
5/5

2018-04-10

happy

"great price & no problem delivery!"


Verified
1/5

2018-04-09

No shoes

"I can’t rate u when my shoes have not yet arrived. Where are they? Aren’t they well overdue. Thank you, Larry Larson"


Rep reply posted 2018-04-10
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize that your order has yet to arrive in your possession. It takes one to two business days to process an order before it ships. Unfortunately your order did not ship until the 2nd business day which was the following Monday. Our Super Saver Free Shipping takes 5-7 business days to ship from coast-to-coast. After checking your order details, your package is scheduled to arrive by the end of day today 4/10/18. We apologize again for the delay and hope that you enjoy your new purchase. We look forward to serving you again soon!”


Verified
5/5

2018-04-09

Review

"Great price and quick delivery. "


Verified
3/5

2018-04-09

Long delivery time

"I placed my order on march 29. Today. April 9, it shows it still in transit."


Rep reply posted 2018-04-10
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize that your order has yet to arrive in your possession. It takes one to two business days to process an order before it ships. Our Super Saver Free Shipping takes 5-7 business days to ship from coast-to-coast from our one location in Baltimore, MD. After checking your order details, your package is scheduled to arrive on the seventh business day, today 4/10/18. We apologize again for the delay and hope that you enjoy your new purchase. We look forward to serving you again soon!”


Verified
5/5

2018-04-09

Toelio

"Very easy to do business with"


Verified
5/5

2018-04-08

I continue to be impressed

"Ordering, receiving, and returning have always been easy with Holabird. This latest order was no exception."


Verified
5/5

2018-04-07

Great!

"Easy ordering, fast shipping and product was as advertised and better."

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Verified
4/5

2018-04-07

Satisfied

"Shoes fit and delivered as promised"