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Product & services pricing
4.19/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.46/5
Customer service:
4.09/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
4/5

2018-03-31

Delivery did not meet my ecpectation

"I paid extra for accelerated delivery and still took nearly two weeks. I expected 1 week, 7 days even though I paid for two day delivery."


Rep reply posted 2018-04-02
A rep from Holabird Sports, therealholabird, has responded:

“I sincerely apologize that your shoes did not arrive in the estimated time of arrival. We appreciate your review as we work to improve ship times with the carrier. This is a high priority for us and appreciate your review as we work to improve our services. Our team will be in contact with you very soon to see how we can help better your shopping experience. ”


Verified
5/5

2018-03-31

Customer service

"Customer service was such a pleasure to deal with. She took care of my problem right away. Thank you"


Verified
5/5

2018-03-30

Great Seller

"Great experience. Product was delivered as described and expected."


Verified
5/5

2018-03-30

always always holabird!

"excellent, fast delivery service. :-)"


Verified
5/5

2018-03-29

Consistently Excellent

"Always has good prices and ships quickly "


Verified
5/5

2018-03-28

Prompt delivery

"Great service. Easy. Kept me posted with emails "


Verified
5/5

2018-03-28

MIKE M

"VERY PLEASED WITH PRICE AND SERVICE"


Verified
1/5

2018-03-27

Why am I being asked to rate a product I still haven't received?

"I can't rate something I don't have."


Rep reply posted 2018-03-28
A rep from Holabird Sports, therealholabird, has responded:

“We apologize that you were asked to review your shopping experience before receiving your order. After tracking your order it is scheduled to arrive tomorrow 3/29. If it does not arrive, please let us know so we can get you your order right away. We value your opinion and hope you let us know how you are enjoying your new purchase when it arrives. We look forward to providing your run specialty needs again in the near future. ”


Verified
5/5

2018-03-27

Shoe purchase

"Reasonable price and quick shipping"


Verified
5/5

2018-03-26

Great service and price for sneakers.

"Easy return on a badly sized sneaker and a replacement with similar ease."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-26

Great service - recommend buying from this company!!!

"buying from and return service was outstanding!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-26

On Cloud Shoes

"Good price. Arrived in excellent condition. Even included a return shipping bag!"


Verified
4/5

2018-03-26

Reliable as always

"My order was delivered sooner than expected and was correct."


Verified
5/5

2018-03-26

"Got my item earlier than promised"


Verified
5/5

2018-03-26

happy me!

"my online order came quickly.
i like the appearance of the tennis bag.
i have not used the tennis bag so i have no idea if the features will work for me or be just right from the start
"