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Product & services pricing
4.19/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.46/5
Customer service:
4.09/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
1/5

2018-02-03

Shipping experience

"Has not received package yet!"


Rep reply posted 2018-02-06
A rep from Holabird Sports, therealholabird, has responded:

“We apologize that you received this review before receiving your product. We wanted to know how your overall shopping experience was. After tracking your package, it appears that it has been delivered as of the 3rd of February. If this is not the case, please let us know so we can track your order and get it to you right away. We value your opinion and hope that you continue to shop with us for your racquet sports specialty needs. ”


Verified
5/5

2018-02-03

Correct sized Tennis shoes

"The item was delivered as promised. Arrived as promised AND they fit perfectly. "


Verified
5/5

2018-02-02

Holabird Sports Delivers

"I'm notified when my favorite running shoes are on sale. I ordered what I liked at a good price and they were delivered quickly. I'm running faster in better shoes....I'm a happy guy! "


Verified
1/5

2018-02-02

Not happy at all

"First I get charged for something you don’t have then when I get my refund it’s about twenty dollars short because of the exchange and I haven’t received my other order so I’ll be reviewing that order soon "


Rep reply posted 2018-02-06
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize that your last shopping experience with us was anything less than excellent. We're sorry that the item that you ordered was not available at the time of purchase. After checking your order, it appears that we refunded you the full amount. If this is not the case, please call us toll free at (866) 860-1416 or email us at info@holabirdsports.com to let us know where we missed refunding you. We look forward to taking care of this for you right away. ”


Verified
5/5

2018-02-02

Great!

"Received order in a timely manner and have best price!"


Verified
5/5

2018-02-01

Easy Peary!

"Had the right shoes in the right size. Easy to access site & complete order. And it arrived when they projected. I would do it again. "


Verified
5/5

2018-01-31

highly recommend

"Great price, quick delivery"


Verified
5/5

2018-01-31

Great

"excellent price, great delivery ... can't be beat"

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Verified
5/5

2018-01-31

"
Great service and fast delivery
"


Verified
1/5

2018-01-31

Where are my shoes?

"Still haven’t received the shoes I ordered. "

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Rep reply posted 2018-01-31
A rep from Holabird Sports, therealholabird, has responded:

“We're sorry that your order is taking longer than expected to arrive. We asked you for a Seller Rating review to see what we need to improve on in the selling process before you actually receive your product. After tracking your order it appears that it is scheduled to arrive by the end of the day this Friday. If this is not the case, please let us know so we can get yo your order to you right away! ”


Verified
4/5

2018-01-31

Pink Sneakers

"I researched online for this specific sneaker (ASICS Gel Game) and they were the lowest price at Holabird. Some other discount online and brick/mortar stores sold them for $30 more! They arrived faster then expected. Great customer service. I would highly recommend this company."

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Verified
5/5

2018-01-31

Holabird delivers

"I found one pair of ASICS FOUNDATION 12 in size 13 and wanted more as they were on sale. I called Holabird and Sue told me that more ASICS FOUNDATION 12 (a DISCONTINUED SHOE according to ASICS website and numerous other sellers) and that I should call back on a Tuesday evening - I could not call back, but went on-line that evening and Sue was (OF COURSE) correct. I ordered three more pair - AT THE SALE PRICE. They are delivered, perfect shape and just exactly what I wanted/needed. Once again HOLABIRD comes thru at the best price of any seller. In fact after I got the first pair at the sale price, a "shoe finder" recommended that I order from a West Coast company at full price ($30 more that Holabird sale price) as "the shoes were discontinued, hard to find in size 13, and full price was better than not getting them". I could have waited for FOUNDATION 13, pretty much the same shoe, spent an extra $30 per pair - BUT Holabird and Sue came through (once again). Keep up the great work! I've shopped at Holabird for years and will continue to do so!"


Verified
5/5

2018-01-30

Great choices at the best prices around!!

"My new go-to stop!! Holabird will be my first stop when looking for shoes, gear and sports supplies!! Quick shipping too!"

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Verified
1/5

2018-01-30

Used item sent

"packer gave me a used Head Stencil, not brand new. packer signed the packing slip, meaning he knew it was used and still shipped it. It was a hassle for me to ship back the return and then have them ship a new one. I felt cheated!"

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Rep reply posted 2018-01-31
A rep from Holabird Sports, therealholabird, has responded:

“I sincerely apologize that your order did not arrive in 100% condition. We pride ourselves in delivering not only the best customer service and online experience, but also the best quality products. Our Customer Reviews Manager will be in contact with you very soon to see how we can help better your shopping experience. ”


Verified
5/5

2018-01-30

Great!

"Best price.... Quick delivery!"

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