"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"Great experience - from web search, purchase thru to delivery. Thanks!"
"We bought a new pair of shoes for our daughter and we weren't sure what size she needed. The first pair did not fit so we returned them using the easy free return process and they sent out the next 1/2 size larger. Well, our daughter's foot must have grown more that we thought as this pair did not fit either. That being the case we simply returned these using the same easy, free process and they sent out the next pair. This pair fit perfectly and we couldn't be happier with the purchase."
"Unfortunately, in today's world, over 10 days for delivery is not acceptable."
"Excellent web site makes ordering easy. Prompt accurate delivery at a good price."
"Beautiful shoes, perfect condition, reasonable price, quickly delivered"
"Great plac to get all your tennis needs."
"Never received item.
Please ship replacement ASAP at no cost.
Immediate response requested respectfully"
“We sincerely apologize that your order is taking longer than expected to arrive in your possession. Since your order was placed over the weekend, it was not able to process and ship until the next business day. From our warehouse, it takes 5-7 business days to arrive to your shipping location. Today is the 7th business day and should arrive by the end of the day (1/16/18). If this is not the case, please let us know so we can get you your order right away to start enjoying.”
" My shoes came on time and as ordered."
"Excellent service! Racquets arrived on time and were precisely what I ordered. Good price."
"It’s been 10 days since order placed, and order still hasn’t shipped! When they say super saver shipping, I guess that means you’re supposed to fly across the country and pick up your order at the store."
“We sincerely apologize that your order did not arrive within the estimated time of arrival. Our team is on your case so we can get you your shoes right away. A Customer Service Manager will be in contact with you soon to see how we can help better your poor experience and update you of when you can expect your order to arrive. ”
"Everything went as expected. Easy to order and delivery was fast and I was kept advised along the way. Thank you!!!"
"I ordered a pair of running shoes. The price was right, the shipping was quick, and the packaging above par. Will def order from Holabird again. Love the story behind this family owned company and the fact they put a little bio on their website about each of their employees was nice to see. It shows they care."
"I am very happy with my order"
"Very to use web site and the delivery extremely fast, 24 hours later I had my new running shoes."
"You had the right tennis shoe and in the right size that I couldn't find at any other online stores. And it was a better price too."
A rep from Holabird Sports, therealholabird, has responded:
“We sincerely appolgoize that your order has yet to arrive within the estimated time of arrival. After tracking your package it appears that your order is in your state and ready for deliver since 1/13/18. Our team will be contacting you, after we speak with the post office, to notify you when you can expect your order to arrive. We appreciate you bringing this delay to our attention so we can work with the carrier to deliver in a timely manner so you can start enjoying your products right away. A customer service manager will be in contact with you real soon to see how we can help better your current shopping experience. ”