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Product & services pricing
4.19/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.46/5
Customer service:
4.09/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
4/5

2018-01-12

Little slow shipping

"Shoes were slow getting here. 4 different dates they gave me. "


Verified
5/5

2018-01-11

Buying shoes on sale

"I was looking for Saucony Guide 10's for my son's Christmas present and found them here at an excellent price, 40% off list! After the holidays, I decided to look for some for myself and got a pair for 45% off. Great deals and the shoes arrived in less than a week. Great job Holabird Sports. I'll be shopping here in the future."


Verified
5/5

2018-01-11

Great service

"Fast shipping and great service"


Verified
3/5

2018-01-11

TWO DAY SHIPPING

"ORDERED ON THE 3RD RECEIVED ON THE 8TH"


Rep reply posted 2018-01-12
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize that your order did not arrive in the estimated time of arrival. We appreciate your review as we work with the carrier to improve our shipping times so you can shop confidently with us knowing you can start enjoying your gear right away! A customer service manager will be in contact with you very soon to see how we can help better your shopping experience so you continue to shop with us in the near future. ”


Verified
3/5

2018-01-11

NB 996

"Returning shoes - not good"


Rep reply posted 2018-01-12
A rep from Holabird Sports, therealholabird, has responded:

“We apologize that your return process experience was not good. We would love to hear from you on how we can help better improve our system so you can shop with us confidently. We value your opinion and hope that you give us a second chance to deliver your tennis specialty needs. ”


Verified
5/5

2018-01-11

Fast

"Fast delivery! Faster than expected"


Verified
5/5

2018-01-11

Easy to purchase

"Found the shoes I wanted, ordered and they arrived in minimal time. The shoes were exactly as described."


Verified
1/5

2018-01-11

never received my product

"have not received my product where is it"


Rep reply posted 2018-01-11
A rep from Holabird Sports, therealholabird, has responded:

“We apologize that your order has yet to arrive. It takes 3-5 business days for us to ship to your location. Your order is expected to arrive by the end of the day 1/12/18. If it does not arrive in that time, please let us know so we can track and get you your package right away to start enjoying. ”


Verified
5/5

2018-01-11

always top notch! always on time!

"these guys never fail to deliver!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-11

shipping & product

"Quality merchandise. Fast shipping."


Verified
5/5

2018-01-10

Love holabird

"Easy to order my running shoes. Quick delivery. Best prices!"


Verified
5/5

2018-01-10

Outstanding service

"prompt and easy online purchase and rapid delivery"


Verified
4/5

2018-01-10

quite good price.

"shoe tag is not there. not aware when buy it. over all new shoes. good price. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-01-08

Updated Review - Bad Start, Happily Resolved

"I went to order a Garmin Vivomove HR through Holabird Sports a while back. Since the order, there had been no communication between Holabird and I. The order had been stuck in "Processing" for around 2 weeks. I had emailed twice with no response. Finally, I received an update from Holabird. There had been an availability issue on Garmin's side, and a subsequent communication issue on Holabird's part. They offered a slight discount for the trouble and assured me that the product will still ship and is just delayed (not Holabird's fault). I had a rough start to my relationship with Holabird, but once I was finally able to get in contact with someone, have had a positive experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-01-09
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize for the lack of communication that you received with this order. A customer service manager will be contacting you right away with the status of your order. This is not a scam, just a hiccup with Garmin that we will inform about. Looking forward to take care of this for you right away! ”


Verified
4/5

2018-01-10

Good price on the Mizuno Hitogami 4 running shoes

"I got the color I wanted at a very good price!"