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Product & services pricing
4.17/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.45/5
Customer service:
4.03/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2023-11-14

Web sight easy to find the sneakers I wanted.

"Also was easy using my gift card and discount certificate "

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Verified
5/5

2023-11-11

Holabird was great

"All good. Easy and on time. "

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Verified
5/5

2023-11-11

Easy shoppinh

"Easy, reliable, fast shipping. Made multiple online purchases all great experiences."

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Verified
5/5

2023-11-11

Great Customer Service

"I purchased a pair of men's Asics Nimbus 24 and they were too narrow so I decided to return them. The return process was easy and I received my credit the day the returned shoes were received by HB."


Verified
5/5

2023-11-09

SUPER FAST SHIPPING!!!!

"I will forever use Holabird for my running shoes!! I ordered my shoes on Thursday afternoon and they were on my doorstep Saturday afternoon. THE BEST EVER. Thank you, Holabird! "

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Verified
5/5

2023-11-09

Outstanding customer service!

"I arranged to pick up my order from their showroom and live 45 mins away. I got a late start and GPS predicted an arrival time ~20 mins after closing time. I called their store en route, stated my ETA and asked if they could accommodate me. They said they'd wait till i arrived. I got there ~25 mins after closing on a Friday, but they made sure my drive was worthwhile. It's rare for places to stay open for one customer so I was very impressed that they'd do this. Holabird - you made a customer for life!"

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Verified
5/5

2023-11-04

Efficient and courteous

"The order process was easy and efficient as well as the tracking of the delivery"

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Verified
5/5

2023-11-02

Prompt service

"The shoes are great! They were quickly delivered in the best quality."

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Verified
5/5

2023-11-01

Hoka shoes purchase

"I ordered a pair of Hoka tennis shoes and received them quickly! There was an extra pair of shoelaces that weren’t in the box and they responded quickly and shipped them to me! Very pleased with their customer service"

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Verified
5/5

2023-10-31

What's not to like?

"I'm a walker, addicted to the Brooks line. They wear out, of course, and Holabird is always there for another pair...even a discount code. The shoes are laced when I get them, which is a nice touch. After like, seven or eight pairs, I know they're going to fit, but it's nice to know Holabird will take them back if they don't. Shipped promptly with tracking info. Just great!"


Verified
5/5

2023-10-30

Great sports business!

"I have been buying shoes from Holobird for 10 years. Their service, prices and shipping never disappoint."

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Verified
5/5

2023-10-30

Excellent !!

"Always a pleasure doing business with Holabird. Good prices and fast shipping."


Verified
5/5

2023-10-29

Fast shipping

"Received product as described, quickly!"


Verified
5/5

2023-10-27

LOVE This website! Always so helpful !!!

"Love all 4 pair of my OnCloud 5's...... had to return two pair and re-ordered in other sizes. Easy returns, GREAT customer service too. Will order again when I need shoes."

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Verified
5/5

2023-10-25

Excellent value, selection, and customer service!

"I stopped playing tennis 7 years ago and needed new shoes to attempt a comeback. I received a hefty discount code from a different online tennis retailer so I tried them first even though Holabird had been my go-to for tennis shoes for years.. The entire experience was annoying, frustrating and time-consuming. Came back home to Holabird and it was effortless and, in comparison, an absolute dream. I didn’t have to return the shoes I purchased (at a great price) but they sent a return mailing bag and documentation to facilitate that eventuality. Very positive recommendation for Holabird. I will never stray again!"