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Product & services pricing
4.13/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.41/5
Customer service:
4.03/5
Return/Replacement policy:
4.23/5
Featured Review


Verified
4/5

2017-10-19

Great price, shipping could have been faster

"Bought shoes for my son. Shoes were shipped from Baltimore to my home in Virginia. According to online map, it was less than 65 miles to my house from the store. Free shipping option took 7 days to deliver. I could have driven from house to store and back in under 2 1/2 hours. Would have expected shipping to be next day for this distance."

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Verified
5/5

2017-10-19

Holabird Sports Consistently Excellent

" Good buying experience, with easy to navigate web-site and excellent product details. Delivery was quick and on-time. I have hard to fit feet, and Holabird is helpful in finding the best choice for me."

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Verified
5/5

2017-10-19

Timely delivery and great price

"Easy ordering and delivery"

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Verified
5/5

2017-10-18

always love holabird

"Have ordered from them often, good prices. Very fast delivery. Love their one day specials too!"

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Verified
1/5

2017-10-18

NEVER RECEIVED

"POSTAL SERVICE SAYS IT DROPPED OFF PACKAGE. I NEVER GOT IT. $160.00 WASTED!!!!"


Rep reply posted 2017-10-19
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize that your order has yet to be delivered. We appreciate you bringing this to our attention as we work to improve the customer shopping experience. After tracking your package, it states that it was left a the front desk. If this is not the case, please let us know. I am personally handing this order to our tracking department so we can trace your package and let you now of the status right away. In the meantime, if you have any further questions or concerns please give us a call toll free at (866) 860-1416.”


Verified
5/5

2017-10-18

Great prices

"The prices are always great and delivery is super quick. Holabird is the best!"

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Verified
5/5

2017-10-18

Always great

"I order from Holabird a few times a year and am always pleased with the prices and speed of delivery. Long live Holabird!"


Verified
5/5

2017-10-18

Excellent Service!!!!

"Ordered a couple of pairs of Kayano 23s and received them in no time. Size and color were exactly as ordered.

I've been getting my running shoes from Hollabird for the past 12 years and have never had a problem.

Great service....Thank you!!!!!!
"

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Verified
5/5

2017-10-18

Wonderful customer service

"Item I wanted was no longer available and they actually called and offered a discount on another pair of shoes! Super customer service and fast shipping!!!"


Verified
3/5

2017-10-18

"I've been buying products from Holabird for 15 years. My recent experience...When I tried to use my Visa it said they declined the card. At the same, I bought many things at other stores and on line with the card. No problem except with Holabird. Finally, I used a different credit card and it was accepted.
Don't know what the problem was but my bank said everything was fine with my card.
I was not a good experience.
"


Rep reply posted 2017-10-18
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize that your card did not go through as expected. We apologize for this inconvenience and may not have worked because your billing or shipping information may have not been entered correctly. We value you as a loyal customer and hope that you give us a second chance to deliver your fitness and racquet sports specialty needs. ”


Verified
5/5

2017-10-17

Great seller

"Item was priced right and I received shoes very fast."


Verified
5/5

2017-10-17

Satisfied transaction

"Holabird website was easy to use, product information and ratings were excellent and delivery was smooth. Just what all on-line shopping should be like. I will definitely order from them again."


Verified
5/5

2017-10-17

tennis equipment bag

"Exactly as described. Arrived in 2 days. Perfect."


Verified
5/5

2017-10-17

Aside Kayano

"Fast service and great prices. Highly recommended."

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Verified
5/5

2017-10-16

Sneakers

"Arrived fast and as described...."

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