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Product & services pricing
4.17/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.45/5
Customer service:
4.03/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2022-04-11

Prompt/Fast

"Simple order for tennis balls arrived quickly, as per usual"

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Verified
5/5

2022-04-10

Great shoes and service.

"Great shoe selection and service
"

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Verified
5/5

2022-04-10

Shoes OC

"Great communication and excellent customer service. I accidentally ordered the wrong shoes by mistake and I called them and they straightened it out quickly and efficiently. "

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Verified
5/5

2022-04-09

Fast and Efficient Service

"I ordered a Slinger ball machine from Holabird Sports and it arrived two days later on a Saturday. The entire ordering and checkout process was seamless."

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Verified
2/5

2022-04-09

Not friendly or helpful

"Staff ignored me when I walked in. One staff member was having a personal conversation and continued it for 10 minutes while I was waiting. Another person walked in behind me and was greeted while I was still ignored. When someone finally asked what I needed, they began helping me and another customer at the same time. I must’ve looked confused, because the staff member said “we’re short staffed” in a very aggressive tone. I told him I understood, I just wanted to pickup my online order. When I was finally given my order, I said “thank you, bye” and the staff member ignored me. I will not be returning. "

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Rep reply posted 2022-04-13
A rep from Holabird Sports, HolabirdSports, has responded:

“Thank you for shopping with Holabird Sports. We’re sorry that your last shopping experience with us was anything less than excellent. Your review has been sent to Management for review. We value you as a customer and want to make sure this issue is taken care of right away. Can you please email us your order number and when you were in the store to Louie@holabirdsports.com so we can look into it further? We apologize again for this poor experience and hope we can make things right soon! ”


Verified
5/5

2022-04-07

Great price! Fast delivery!

"Great price! Fast delivery!"

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Verified
5/5

2022-04-06

Shoes

"Ordering was easy and delivery was quick!"

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Verified
5/5

2022-04-05

Only store with wide selection of court shoes

"Great selection. Good and fast service. Easy returns."

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Verified
5/5

2022-04-04

Could not have asked for a better experience

"It was easy to find my shoes, easy to order them, and they got here faster than promised. Could not have asked for a better experience. "

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Verified
5/5

2022-04-04

Good as it Gets

"Ordered hard to find sneakers, shipped to me in 2 days free. What else can you ask for. "

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Verified
5/5

2022-04-03

Pickleball Paddle Grips

"My experience with Holabird has always been very positive. Customer service very helpful."

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Verified
5/5

2022-04-02

Recent purchase and return.

"Always a pleasure doing business whether I am in store or online. Love this business. Always helpful and nice whether purchasing or returning thanks Holabird."

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Verified
4/5

2022-04-02

Good

"Little long on the delivery but my items arrived in good condition "

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Verified
5/5

2022-04-01

Awesome

"Great experience from start to finish "

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Verified
5/5

2022-04-01

Perfect

"Always has what we want. Delivery was quick!"

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