ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.17/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.45/5
Customer service:
4.03/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2021-12-16

Holabird Delivers!

"Great selection, prices, service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-12-16

Ease

"Bought item as gift. Loved that I had no problems or issues receiving item."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-12-15

Excellent service

"Always have what I’m looking for with quick service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2021-12-13

Deliever smoothly and products are in excent condition

"The overall experience of shopping at your store online is excellent. The products delivered are in good condition. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-12-13

Great Service

" Delivery was timely and the order was perfect."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-12-12

Best place to get fabulous tennis gear!

"My grandson wanted the racket that his pro uses and I got it from you; no problem
I emailed because I couldn’t figure out which case would fit and they emailed me back with the link
That made it so easy
My grandson is very happy with his new racket and his nice new bag
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-12-11

SUPER SERVICE AS USUAL. GREAT TEAM.

"Love you folks. Best in the industry!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-12-11

Quick and accurate

"Quick and accurate, and a nice cash back"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-12-10

Fast

"Fast shipping well packaged "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-12-10

I love this store!!!

"I just love this store! So friendly, never a hard sell and super knowledgeable about shoes and equipment. I had to exchange something and it was “no questions asked”. I highly recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2021-12-10

Running shoes

"Great product and fast service"


Verified
5/5

2021-12-09

Outstanding service

"I definitely will order from them again. While the shoes fit perfectly, they included a return bag if they didn’t fit properly. Wow!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2021-12-09

I haven't received my order

"My order is at least two weeks or more old and no idea when it will arrive."


Rep reply posted 2021-12-16
A rep from Holabird Sports, HolabirdSports, has responded:

“Thank you for shopping with Holabird Sports. We sincerely apologize that you did not receive your order yet. After pulling up your tracking details, your order was delivered and left in your mailroom on 12/2. If you were unable to locate your package, please email us at info@holabirdsports.com so we can start an investigation with the carrier and find out where your package may have ended up. We appreciate your business and patience as we work to resolve this shipping issue for you right away! ”


Verified
5/5

2021-12-08

Great Company

"Holabird delivers ON TIME! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-12-08

Excellent customer support!

"I had a shipping issue with FedEx and Holabird’s communication was fast and helpful. A+++ highly recommended. Will shop again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges