"Placed an order and sent 6 emails and got zero replies!!!
"

"I've been ordering from them for years and I'm constantly impressed at how large their script selection is. Truly, scripts from the 20's to new releases. I always get my scripts in a timely manner and really enjoy Jonathan's knowledge and quick responses. :)"

"I ordered a Mean Girls script from this business on a Sat in .pdf format. Their refunds policy states pretty much that no refunds will be given unless you receive the wrong script. However, within 15 minutes of placing my order I continued searching on the net for the script and found it for free on dailyscript.com. I immediately emailed Jonathan over at hollywoodscriptshop to tell him what I found. I didn't hear anything from him until today (tuesday) some three days after I placed my order. And, guess what? He sent the same script I found for free on the Internet. It's not even the shooting script.

Now, I realize they have a policy but that is mostly due to them having to scan in scripts they might not have on hand. I found this script for free on the web and the same script he sent me. Clearly, they didn't have to scan this script in.

Why did it take 3 days before I received any acknowledgement of an order status? Unacceptable in this day and age. If they have to hand scan in scripts they should be emailing their customers to tell them this and that it would take x amount of time in order to get it done. If they don't have to hand scan in scripts then I should have received a .pdf version immediately or at least within a few hours. That's what business on the internet is like - not like a regular 9-5. If you can't handle that then you don't deserve my 15.00.

Jonathan responded to none of my emails sent on Sat. In fact, I haven't heard anything from the business until he just sent the script today (again, the same script I had already found for free on the web.

I could abide happily by the policy if I would have received the script timely and/or received a reply to my emails. None of that happened. So, in the case, the only decent thing to do is refund my money.

Not a good way to run a business."