"Jenny was very helpful, and took my needs into consideration. I was given options and explanations of 'next step' . I have worked with customer service before, and the experience then was also good. So glad I found a company that cares about customer experience ... Thanks again Jenny !!!"

"
Mark was so helpful and my situation was resolved. I am going to be a customer for life. Eunice and Homary are the kind of company I want to seal with. Thank you."

"Excellent customer service, listened to my problems, understood the situation and found a solid solution. Very helpful having one customer service agent throughout and particular thanks to Rhythm for being so lovely and helpful."

"I received a beautifully designed desk, but I was disappointed with some of the workmanship. The extremely competent and very courteous employee Rena in Homary Customer Service managed to resolve my problem in a very short time by offering me acceptable compensation. In doing so, she gave me back the joy of this piece of furniture. Many thanks to her! However, I would recommend that the manufacturer of the desk is no longer offered in future so that Homary can avoid problems of this kind with customers."

"The goods were delivered very quickly and are of top quality. Exactly as in the photo. Superbly packaged with the best all-round protection. I will definitely order here again."

"The customer support is great and they communicate with kindness and respect if you have any issues with your order be sure the customer support will resolve that and make you happy"

"Queen was helpful to find my information and respond back to me. my coach I finally was able to set up after finishing the remodeling my house.i was looking forward and it had some stains on it she took the information she needed and I am hoping for resolution for it ."

"I spoke to Jenny at Homary.com to complain about a product that I had received. She took her time to listen to my complaint and made every effort to ensure that my complaints were addressed in a satisfactory manner. She is definitely an asset to Homary.com."

"I spoke to Jenny at Homary.com to complain about a product that I had received. She took her time to listen to my complaint and made every effort to ensure that my complaints were addressed in a satisfactory manner. She is definitely an asset to Homary.com."

"I am trying to make a warrenty claim. Very helpful on chat. Seems straight forward and to date easy."

"Mark has been helpful with getting a defective light replaced and has been very quick with getting responses and keeping me informed."

"I had ordered an island that ended up being delayed, which wasn't going to work well for me as I'm on a bit of a time crunch to receive it. I reached out to customer service and was able to chat with Queenie, who helped me enormously. She helped me with an exchange that will be here in about a week. It was a pleasant and easy exchange! I'm really looking forward to getting the island in and I'll update again on the quality of the actual island. Happy to say the quality of the customer service is top notch!"

"I received a wrong toilet from Homary and it was slightly damaged. Their customer service team reached out to me immediately and in good faith they resolve the issue by giving me full refund. I was glad that this company was willing to work with me to resolve this issue. I will definately use them again!"

"Stay away from these people - I purchased a toilet seat from them and it stopped working, still under warranty, barely used. Now they are asking me send $800 for shipping cost. That is the total cost of the product. These people are so pathetic that they won't even reply to my emails for days. It took them a week to my order. I had to send them the original email and even that took 4 days for them to reply and now they are asking for $800 for the shipping cost. Looters."

"Worst company ever, We are a design and build company and we are ordering many items from all kind of suppliers. They sent a product that was not working and tried to return it. Story starting now, after we found no customer service you are talking with a computer, and if you want to call them then " no available agent now" :)))
Email is more fun: Send us a picture, yes we did, send a box picture yes we did, and then send a video, so need to re-install and re-run not properly working toilet, and who will pay for this???
If you do not have customer service then you are not the right company, think about After 30 days your product is not working, and no one other side to help and you are trashing your money into the trash can.
Stay away friendly "