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Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
5/5

2017-12-17

"You ask her a review before received any information"


Verified HomeAdvisor Shopper
Verified
4/5

2017-12-17

"My experience was satisfactory. I received a call back immediately. I will not go further until early in 2018. Too busy right now."


Verified HomeAdvisor Shopper
Verified
4/5

2017-12-17

"Only two pros were listed but it is a start."


Verified HomeAdvisor Shopper
Verified
5/5

2017-12-17

"The service we needed was fast and professional. Service tec was very prompt and professional. We will use HomeAdvisor again thank you."


Verified HomeAdvisor Shopper
Verified
4/5

2017-12-17

"Great except for completing survey fir reward."


Verified HomeAdvisor Shopper
Verified
5/5

2017-12-17

"I have found the site and service to be invaluable. I did have some trouble deciding what area to look under for a pro, but was able to work through the site."


Verified HomeAdvisor Shopper
Verified
1/5

2017-12-17

"Its fine if I was looking for home improvement."


Verified HomeAdvisor Shopper
Verified
5/5

2017-12-17

"I was pleased and will recommend Home Advisor."


2/5

2017-12-16

Overcharged

"Ideal Air Hvac charged us $99 for just showing up and $199 for solenoid (which can be purchased for $40 at several on/line sites). Plus they removed a controller without informing me. The tech arrived missing a basic tools. Overall a very unprofessional experience from a contractor who claims “to go above and beyond”....that apparently applies to their charges. Very unhappy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2017-12-18
A rep from HomeAdvisor, HASupport, has responded:

“Hi jkurtz55, We're sorry to hear about your experience with this pro. If you haven't done so already, you can share your experience with others by submitting a rating and review for this pro here: https://www.homeadvisor.com/write-a-review/. To speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport”


Verified HomeAdvisor Shopper
Verified
5/5

2017-12-16

"The gentleman who checked for mold was fantastic"


Verified HomeAdvisor Shopper
Verified
4/5

2017-12-16

"I called the company and they gave me an estimated so they came out added,500.00 more to cost to get it fix"


Verified HomeAdvisor Shopper
Verified
3/5

2017-12-16

"Information I entered initially was completely ignored as contractors weren’t capable of performing work"


Verified HomeAdvisor Shopper
Verified
5/5

2017-12-16

"Wish you had more Pro’s to select from and get quotes. Wish you did background checks and screened for being bonded and liecenced."


Verified HomeAdvisor Shopper
Verified
4/5

2017-12-16

"Only issue I had was a response stating the company was not available for my project. He received an email and called me the next day. Almost went with someone else. So glad I didn't."


Verified HomeAdvisor Shopper
Verified
4/5

2017-12-16

"I like the way you get a phone call right away.I hired a lawn pro from this site who did a good job. This time I wanted to hire two people and a truck to move furniture 5 MI away. The price was way more than I wanted to spend."