"I got screwed by someone that you allegedly screened and approved!"
"Was good. So glad this site, service exists"
"No one could answer my question"
"The only problem I had was I only had two choices so I had to call the Home Advisor to find more. My luck came in when one of the two that were listed finally called"
"General experience was easy to use. This is the 2nd time I've used it. 1st experience was good. The contractor showed up as expected over a week ago. But still waiting for a quote even after I called them. The one I contacted tonight was very knowledgeable and friendly and have already set up an appointment for a quote"
"I was seeking a supply & installer of Basement Window Well Liners & covers but your web site came up with lists of replacement window contractors most of whom did only windows & I wasted quite an amount of time sorting through your list of non-relevant contractors."
"Worst service ever. Requested one initial consultation appointment, and wnded up getting bombarded by emails and phone calls from Home Advisor. Pretty sure they don't even know any contractors."
"The site itself is fine in appearance. I was disappointed that the pros listed were not in my zip code area. I know there are pros in my area and none were listed."
"The First contractor cancelled on me"
"Could not find a handyman category"
"More should be done to screen pros for service areas and availability, particularly depending on size of job. E.g. my experience has been that an upstate NY pro might list my downstate NY city as being within his service area but that changes depending on the project. In other words, I think you could waste a lot of time on this site looking for pros if you have a relatively small, even Handyman-type project. And, unlike the quick online appointments that are set up, these pros are usually not available for quick appointments to review the project and are even less available to do a small project in less than a few weeks or month or more timeframe."
"Overall it worked but sometimes a bit frustrating."
"It would be helpful if the location of the professionals was listed without going to a website"
"I had a positive experience with HomeAdvisor. Both times I used HomeAdvisor to find a Pro in my area I hired from their list and I was very satisfied with the results."
"Gentleman was polite and professional. He wanted $75.00 to do estimate. Hired service that gave free estimate. I am disabled with limited income, could not afford fee with service I didn't know."