"I've used homeadvisor in the past several times and have always been satisfied"
"I had a home cleaning person with wonderful references. She came every other week for about 3 months. Finally, when I looked for $500 in coupons at Christmas time, the had disappeared. I also had about $500 in postage tapes to cash in for my supervisor and they, too, had disappeared from their hiding place in the back of a drawer. That meant she searched thru my drawers. So much for background checks. Will never use them again. I have gotten service people cold out of the newspapers and never had problems. BE CAREFUL WHO YOU LET IN YOUR HOME!!"
"This is a re-branding of the former ServiceMagic which had a badly tarnished reputation when the mother corporation IAC bought and renamed it HOMEADVISOR. The tactics are the same, NEVER believe the ratings without independently verifying the information. The reason is that they basically extort money from any contractor they can squeeze the money out of.
Do not confuse this with an non-profit such as consumer reports or checkbook.org which are truly non-profits.
This company makes it's money by pressuring contractor's to pay them and in return fluffing up the appearance of the company to the public.
The idea that they do background checks on all the employees of all their contractors is preposterous, don't believe it.
My advice is to check your state's Department of Licensing and the Better Business Bureau for free and take HomeAdvisor's information with a grain of salt."
"Using home advisor was very easy. Right away I found someone who offers free estimates for the kind of home improvement I need."
"Ok- did not ask to be contacted by contractors, but am being swamped with phone calls."
"Have had problems getting follow through from last try on home advisor"
"Love it! Every contractor we've gotten bids from and hired from Home Advisor are top notch. We are very happy with quality and services provided."
"quick and easy to understand and find out the best options for what you are looking to accomplish."
"Nice web site but couldn't get to service I needed."
"Homeadvisor does not screen contractors and the contractors are unreliable ."
"Didn't have Refrigerator repair service men"
"Trying to get estimate for my project"
"After the repair person contacts me, gives me an approximate repair cost and completes the work it will be easier to answer your questions."
"Very Professional well done"
"Cumbersome and unsure about reviews"
A rep from HomeAdvisor, HASupport, has responded:
“We're sorry to hear this. We absolutely screen our pros and take this process very seriously. Please feel free to find more information about our screening process here: http://www.homeadvisor.com/screening/ and call Customer Care at 877-699-4736 to address any concerns with a rep. -HASupport”