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Full Rating Profile + -

Product & services pricing
4.71/5
Chance of future purchase:
4.82/5
Shipping & packaging:
4.66/5
Customer service:
4.61/5
Return/Replacement policy:
4.70/5

Verified
1/5

2017-09-24

Incessant phone calls and emails

"I made the mistake of contacting them once, giving my email address and phone number. Now I get incessant phone calls and emails. HomeAdvisor says they will unsubscribe me in ten days. My last email so far asked me to rate my conversation with an "advisor" in a different city, a call I hung up on after telling them to cease calling me."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified HomeAdvisor Shopper
Verified
5/5

2017-09-24

"First time using Home Advisor, it was easier than I thought it would have been."


Verified HomeAdvisor Shopper
Verified
1/5

2017-09-24

"In 7 occasions I have never got a feferal"


Verified HomeAdvisor Shopper
Verified
4/5

2017-09-24

"There was nothing available until December and it's September. I would like to complete my project before then- let alone start in December"


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-24

"I was pleased as to how easy and quickly I was connected to a pro. I will be using Home Advisor for all my future projects."


Verified HomeAdvisor Shopper
Verified
3/5

2017-09-24

"I hsve had 2 companies be a no show aftet scheduling them. You keep askung how they were in your survay, but font give me the opportunity to say they mever dhowed. This is also the 6th company I have hired through you, yet no credits show up."


Verified HomeAdvisor Shopper
Verified
3/5

2017-09-24

"You need better contacts gutter cleaning came up with 2 in my area"


Verified HomeAdvisor Shopper
Verified
1/5

2017-09-24

"Just wanted a simple call from a vendor regarding my requirement. Got zero responses."


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-24

"Great site. I would like the information about professionals to be more accurate. Possibly follow up reviews after having had work finished by the pro."


Verified HomeAdvisor Shopper
Verified
4/5

2017-09-24

"It was tedious to find some one 1. They dis not service area or 2. Getting someone to answer their phone so the first one that answered I used."


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-24

"Hope I get a call from a great professional"


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-24

"Great response from every business!"


Verified HomeAdvisor Shopper
Verified
4/5

2017-09-24

"Either people are lazy or they don't want to work. I had several tree trimmers call but never started the work. Shame on them!"


Verified HomeAdvisor Shopper
Verified
3/5

2017-09-24

"I put in a request inquiring about a drop in ceiling replacement. Immediately, after I received a phone call from someone claiming to be a contractor. I would like to know if you shared my phone number and personal information with a scam artist."


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-24

"Love the quick response for the requested service and the professionalism of the field experts without the high pressure sales tactics."