ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.71/5
Chance of future purchase:
4.82/5
Shipping & packaging:
4.66/5
Customer service:
4.61/5
Return/Replacement policy:
4.70/5

Verified HomeAdvisor Shopper
Verified
5/5

2017-08-13

"I love the HomeAdvisor format that doesn't require you join their service to find a professional and they don't charge you to use their service. Some competing sites send you through an interrogation before you can get to the referral you need."


Verified HomeAdvisor Shopper
Verified
3/5

2017-08-13

"This time not so good need wrought iron railings and space between the stairs fixed cement"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-13

"I am very pleased with this site. Have already recommended it to others. I am delighted with the thoroughness from start to finish."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-13

"Clear information provided. Fast service.Efficient and smooth business transaction took place."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-13

"Easy to navigate and find the perfect contractor."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-13

"Nice site easy to use and navigate . Use it you will be pleasantly surprised"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-13

"Very easy questions to answer.I was able to communicate what I needed to the service providers that contacted me."


Verified
1/5

2017-08-12

Called to get garage door repaired.

"Called to get garage door repaired. Only one contractor came to give proposal, and ended up giving nothing. The rest did not bother to return my calls. Waste of time. "


Rep reply posted 2017-09-14
A rep from HomeAdvisor, HASupport, has responded:

“Hi gfu-99444, We're sorry to hear this, we encourage our pros to respond to requests as quickly as possible. You are always welcome to submit another service request at http://www.homeadvisor.com/ or browse pros in your area at http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport”


Verified
1/5

2017-08-11

Scam for business owners!!! Be aware

"Very bad experience. I paid more that $1K for fake leads and even if you call them to report the fake leads they work around to keep your money. Out there are plenty of better options than this blood sucker website.

If you are business owner I would recommend you to try Angie's list. Obviously you need to pay for advertising but those are real leads and real sales. You can always try as well Thumbtack but the downside is that is very competitive and the big guys most often gain the requests but still you don't feel you are being scammed.

Some people would recommend to start with HA and then move to another advertiser. My advise for startups is to stay away of HA. You don't need to build your business with a blood sucker as partner. You better start with a selected clientele that pays for your service.
"


Rep reply posted 2017-09-14
A rep from HomeAdvisor, HASupport, has responded:

“Hi Octavio, We're sorry to hear this, we do our best to provide you with the tools and opportunities to land more business. There are a number of situations that qualify for a credit and we're always happy to address lead concerns. To address any concerns with a rep, please call Customer Care at 877-947-3639 or send info to emailus@homeadvisor.com -HASupport”


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-11

"Good experience everything was clear. I like that they selection a group for you to select from and that it's a trusted site you can count on for good reference."


Verified HomeAdvisor Shopper
Verified
3/5

2017-08-11

"Hired a person to remove dead animal from backyard which was in open. Vendor showed up, charged in full before starting service. Coyotes got carcus but still he would not tefund the money (minus service charge), did not gave receipt either. Try to sell monthly service on top."


Verified HomeAdvisor Shopper
Verified
1/5

2017-08-11

"I will never recommend home advisor"


Rep reply posted 2017-09-14
A rep from HomeAdvisor, HASupport, has responded:

“We're sorry to hear this, we're happy to address any concerns you have if you call Customer Care at 877-699-4736 or send info to emailus@homeadvisor.com. -HASupport”


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-11

"A very good site with a wealth of information"


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-11

"I've had painting contractors give bids. I've been satisfied with the finished work"


Verified HomeAdvisor Shopper
Verified
1/5

2017-08-11

"Customer service was good but never returned my call"