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Product & services pricing
4.71/5
Chance of future purchase:
4.82/5
Shipping & packaging:
4.66/5
Customer service:
4.61/5
Return/Replacement policy:
4.70/5

Verified
5/5

2014-02-11

"The Bestcontractors came during a snowstorm. They assembled eight 72" cabinets in record time. They were friendly but professional. They worked quietly until they completed the work. I was very impressed. I spoke with one of the owners and we discussed future jobs. Very nice experience. "


Verified
5/5

2014-02-11

"I've recently used Home Advisor twice for home projects. Both times resulted in a very satisfactory experience. Estimates were spot on and the installers were very pleasant to deal with. Prices were quite reasonable and the finished job entirely satisfactory. I highly recommend this service."


Verified
5/5

2014-02-11

"Thanks for helping me streamline the process of finding an appliance repair company. I was very happy with my selection."


Verified
5/5

2014-02-11

"We are very satisfied with the cleaning of our house. They worked very hard and did a great job. What nice people."


Verified
1/5

2014-02-11

"Home Advisor sent me several recommendations for some renovation work that I wanted done on my house. One of the contractors, that they recommended, contacted me using a different company name than the name that Home Advisors sent. I was concerned about the name change and called Home Advisor to double check the company. They had no record of the 2nd name that the contractor was using, so an employee told me to make sure that any contracts that I signed were under the name of the company that Home Advisor recommended.

I was told to do this because Home Advisors guaranteed the contractors that they recommend. I was told that if I had any problems, that Home Advisors would help me make it right, even if it meant that they would do the work themselves to fix it.

Unfortunately, I had BIG, BIG problems with the contractor that they recommended. He has made a holy mess out of my house. He worked on 3 projects and every single thing that he touched has problems. Seriously, I can’t believe the guy has ever done any type of renovation work at all. Some of it is even safety issues. Most of his “work” will have to be ripped and installed properly. So, I called Home Advisor about it. Now, they are back tracking. Now they say that they are just an “advertising source for contractors and a matching source for consumers”.

Today, an employee said that I had a contract with the schmo contractor that specifies a resolution process and I do not wish to abide by the contract. I’m not exactly sure what it is that I am not abiding by unless they want me to let the schmo who completely screwed up my home, on THREE DIFFERENT PROJECTS, come back and do more “work” that I will have to rip out. That is not an acceptable solution.

In my opinion, Home Advisor is absolutely worthless. I might as well just have thrown a dart at the phone book and taken my chances. They claim to do background checks on the people/companies that they recommend, but I guess checking to see if they actually know how to do the work that they are recommending them for, isn’t one of the things that they check. I would be surprised if they even checked to see if he has a license. Apparently, references of jobs done in the past isn’t something that they do either.

Home Advisor made a lot of promises, but when I called them needing help regarding one of their contractors who has totally screwed up projects that will cost me thousands of dollars to fix, they just have a lot of excuses. They are absolutely no help.

I really don’t know what the point of using them is. You can literally do a Google search and get the very same information and same non-existent ”guarantee".
"


Verified
5/5

2014-02-10

"I had 3 estimates from people that knew what they were doing and the one I selected did a good job for me"


Verified
5/5

2014-02-10

"Site has been very helpful"


Verified
5/5

2014-02-10

"Found the problem and fixed it. plus came up with options for long term. Great Job!"


Verified
5/5

2014-02-10

"Both referrals you gave me were excellent. I will definitely use your services again."


Verified
5/5

2014-02-10

"The past 2 experiences with Home Advisor were great, no complaints and very happy with their work."


Verified
5/5

2014-02-09

"Home Advisor allows me to find local help quickly and easily. Their reviews help insure a good experience. I've used the successfully multiple times."


Verified
5/5

2014-02-09

"Very easy to set up. Repairman was very courteous, on time, knowledgeable, and reasonably priced. Great work!
Thanks
"


Verified
1/5

2014-02-08

"Neither company contacted me for a property/boundary survey bid. I guess a residential bid isn't worth their time.

At least I have faith in my electrician that I found on Home Advisor.
"


Verified
5/5

2014-02-08

"HomeAdvisor has been a very professional organization and has been very effective in finding excellent contractors to perform three jobs at my home recently (roof repair, iron fence repair and tree trimming or removal). I would highly recommend them as a great source to finding very competent and cost effective home repair contractors in our own or surrounding community."


Verified
5/5

2014-02-07

"I was in a really bad spot when I logged into my old ServicMagic account. I actually didn't know they had merged or been bought by HomeAdvisor. A water pipe burst in my home (as is the trend during winter) and Luna was supposed to come to install carpet since they already had my room's measurements and previous order on record. They offered a discounted rate and all of that. Well, they just didn't show up for installation. No one called me. I was living in a hotel waiting for carpet to be installed and I was climbing the walls out of my mind. I was so angry with them that I couldn't even speak. They wanted to put me off for another 4 days. I went onto this site, posted the project as a rush job, got a text within 5 mins, and someone met me within 2 hours of the post. They came by the next day and installed the carpet. It was a really easy job. I am so grateful that this site exists because otherwise I wouldn't have the slightest idea of where to find someone to install carpet on no notice. It was a Mom-and-Pop shop, great people, great customer service. I would have never found them otherwise and they're now going to install flooring for my neighbors who are having a similar issue (same water pipe burst)."