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Product & services pricing
4.69/5
Chance of future purchase:
4.81/5
Shipping & packaging:
4.63/5
Customer service:
4.59/5
Return/Replacement policy:
4.68/5

Verified
5/5

2013-05-25

"I was contacted by Backyard Escapes within a day and had an estimate in less than a week. It only took two days to construct my pergola, and they did an excellent job!"


Verified
5/5

2013-05-25

"It is good to know Home Advisor is a customer advocate and protects us against poor contractors like many one person operations do."


Verified
4/5

2013-05-25

"I needed more than just one reference for maid service. The one they provided did not follow through with a promise to provide a work proposal. If a promise to do something is broken, then the level of trust is diminished."


Verified
5/5

2013-05-25

"Excellent service from a very qualified company. Fast and efficient service. "


Verified
5/5

2013-05-25

"Arrived as expected, very efficient,polite and knowledgeable
Did a good job in,y three plants are without water but I'm certain that after a phone call the problem will be resolved.
"


Verified
1/5

2013-05-25

"Both electricians did not deliver. One made an appointment and did not show. The other came to assess but did not callback with an estimate for the job. 2 weeks later, still nothing is done. "


Verified
5/5

2013-05-25

"Using HomeAdvisor was one of the best experiences I've had with finding a contractor. Filled in my info, the contractor contacted me, got a couple of bids and this contractor had the best price. They showed up when promised and had it completed in 2 days -- as promised. The fence looks great and couldn't be happier."

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Verified
5/5

2013-05-24

"Quick response, on time, reasonable, and quick to complete job"


Verified
4/5

2013-05-24

"Some of the suggestions did not match the requested category, but the service still has been very helpful."


Verified
5/5

2013-05-24

"Good advice the guy was great"

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Verified
5/5

2013-05-24

"Easy, quick and high quality work as a result. Bravo!"


Verified
1/5

2013-05-24

"did not do the job complete half cleaned gutters one said un touched i had to hire someone else to redo job hope this doesnt happen to anyone else called jl construction no return call jeremy lewis was the person who did the job still upset garage flooded had to get all that water up still upset .throught we had a deal for fall cleaning this was the reason for the discount had planned to hire JL construction for next job no way."

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Verified
5/5

2013-05-24

"contractor on time, cleaned up after, very sturdy and love the way it looks.."


Verified
5/5

2013-05-24

"Nice work with pleasant professionals."


Verified
5/5

2013-05-24

"Very prompt and thorough. We had a good experience with the contractor and would hire him again. "

Detailed Review Benchmark + -
Pricing of products and services
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Overall product shipping and delivery process
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Overall customer service
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Product Returns/Refunds/Exchanges
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