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Product & services pricing
4.70/5
Chance of future purchase:
4.82/5
Shipping & packaging:
4.65/5
Customer service:
4.60/5
Return/Replacement policy:
4.69/5

Verified
5/5

2013-04-20

"Extremely satisfied, have recommended AC Appliance to friends"


Verified
5/5

2013-04-20

"Very satisfied-- would definitely recommend "


Verified
5/5

2013-04-20

"This is the 2nd time we have used HomeAdvisor. Needing a new roof, we had no references and was "looking around." Remembering HomeAdvisor, I checked our your suggestions and found someone. The company we hired to do our roof was professional, on time and did a great job. The prices were much lower than other companies and we couldn't be more pleased.

Thank you!
"


Verified
5/5

2013-04-20

"Great experience. Will come back for more jobs"


Verified
5/5

2013-04-20

"Responded quickly and provided good resources"


Verified
2/5

2013-04-20

"What I liked: quick response to my email with 3 options for providers; excellent work by the vendor selected for a fair price, good communication from the vendor to us on scheduling.

What I did not like: after the initial referral, communication with Home Advisors was disappointing. They messed up conveying our expectations to the vendor, and messed up communicating the vendor's availability. Follow up calls were: 'accidentally' disconnected, we were put off with a "let me call them, and see where they are and I'll call you right back" only to have to call THEM back hours later, and just missed promises on callbacks.

Would I use them again? Yes, I would give them another chance. My job this time was aluminum fascia hanging off the very top of my 2-story home flapping in the stormy breeze. It sounded like a cheesy thunder sound effect and had to be keeping the neighbors up. On top of that, with the sharp edge I was concerned about the high wind tearing it off and propelling it in to a kid or pet in the neigborhood, so I was antsy to get someone out and was probably less patient for a callback than usual. However, if they messed up expectations and communications a second time, there would NOT be a third.
"

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Verified
5/5

2013-04-20

"Timely response and delivered services within a week."


Verified
5/5

2013-04-19

"HomeAdvisor put me in contact with three qualified outfits. Got multiple estimates and completed work in two days. What could have been a real problem just disappeared with a few mouse clicks!"


Verified
5/5

2013-04-19

"Contractors were uniformly of adequate or good quality.
Follow up from Home Advisor.com was very good.
"


Verified
5/5

2013-04-19

"The work was done efficiently and was well done home advisors follow up was excellent"


Verified
5/5

2013-04-19

"Decks r Us did a super job to spec as well as in better than a timely manner. I would hire them again a flash."


Verified
5/5

2013-04-19

"Terry Hall was great! We cannot thank him enough for the professional way he performed his trade. He helped us decide the correct tile to use, he did a great job installing it, was here when he told us he would be, and the finished work was over and above what we anticipated. We would recommend him to anyone!

Thanks Aaron and Doris Taylor
"


Verified
5/5

2013-04-18

"They gave me 3 choices, one of which was good for me. So much easier than searching through Angie's."


Verified
5/5

2013-04-18

"They did an excellent job and I would highly recommend them. They showed up on time and did great work."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2013-04-18

"Overall, we were very satisfied with our home advisor. A few bumps in the road as to be expected, but all turned out fantastic!"