"Was looking to get a new roof. Something that would last longer then the typical flat roof tar roof which need maintenance and upkeep. Spent a little bit more money to get something that will last up to 20 years. I was happy with the end product. "
"Excellent service. They are very helpful and makes it easy to find someone to hire for the job!"
"I couldn’t be happier with this service"
"Easy to find a contractor(s) but a little disorganized as had different firms contact me in different methods - phone, messaging"
"Responded promptly. Followed up."
"Knowledgeable, Courteous and Great service was what we received from Brad. We'd highly recommend him and would use this site again."
"Great. Good company. Professional treatment."
"Prompt service after online contact. Terrific repairman, skilled, pleasant, efficient. The price was fair and the job was done professionally.
Highly recommended outfit and terrific repair serviceman.
- Mark Polis, MD
State College area"
"Had a cable break today and garage door and HomeAdvisor quickly put me in touch with a repair company close by."
"They have given me some great leads for my projects."
"Found us nice team finish nice work very happy "
"Pleasant and was easy to find a great cleaning service"
"Everything worked very well. I had a call from 3 Pros with 2 hours."
"I was looking for a plumber and HA could only match me with 1 plumber 30 miles from my home, LOL, I live 5 miles outside a major city! I'm sure there is more than 1. But ok. I waited 3 days and got an email asking how my project was going, clicked on "they never reached out to me" Later i get a text from the contractor asking if i was still in need and i replied yes and asked when we could talk. He said he would swing by "tomorrow" and i replied asking for a time frame. Chirp, chirp. The next day I replied again stating i was flexible but needed a time so i could arrange my day around him. Chirp, Chirp! Waited all day and then I cancelled the job and wrote a review on HA stating above. They never posted it. I reached out to HomeAdvisor and asked why it was not visible. They said they only post negative reviews if you actually hire the contractor and pay them. That is CrAzY! So if a contractor gives you stupid crazy quotes, does multiple no shows for estimates (like my case), or any number of other issues they wont post the review. I want to know what folks think that did not hire as much as those who did."
"Easy to use and good communication "
A rep from HomeAdvisor, Customer_Care, has responded:
“We're sorry to hear you had this experience with a pro. We take your ability to rate and review our pros very seriously but we do require that work has been done and/or money has exchanged hands in order for the review to be public. Among other reasons for this, the most helpful feedback for homeowners when making a hiring decision is the ratings concerning actual work the company performed. If a homeowner submits a review about why they didn’t hire someone, it isn’t about their craftsmanship. Non-hired reviews are shared with the pro to make them aware of the issue and we reserve the right to remove them from our network if they have a lot of negative feedback. We're happy to further address any other questions or concerns you have about our ratings, please reach out to emailus@homeadvisor.com and a rep will follow up. –HASupport”