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Verified
5/5

2011-08-08

"We are very pleased with our furniture as well as the ease of the transaction. There was a minor issue with the order that was resolved in both a timely and satisfactorily manner. We will consider HOMETIME FURNITURE for any future furniture needs.

Thanks So Much !
"

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Verified
5/5

2011-07-31

"After endless searching for the perfect bedroom set, I stumbled on what I wanted at HomeTimeFurniture's site. It was definitely buried within the countless other online stores that showed up, but so glad I found it!

I ordered a complete Paula Deen Bedroom set by Universal Furniture (5 pieces). I had seen the pieces I liked on countless sites, but HomeTimeFurniture.com gave me the best price (not counting the free shipping and no tax features). The customer service was excellent. I was reassured by reading mostly positive reviews on this company, but I was still a bit skeptical about placing such a large furniture order online.

Everything worked out perfectly. Delivery was within the time frame given. I was called two days before delivery and asked if I could bump up delivery by a day as their shipping truck was running ahead of schedule. This was not a problem for me. The delivery was white glove and everything was set up perfectly. I was told that the delivery company would not haul off packing materials unless specifically asked. However, I did not request this because I did not see a shred of packing material left in front of my house. (Here would be the only negative of my experience if you want to call it that.) Was I surprised when my husband came home from work and joked about the huge pile of cardboard on the side of the house. It was a TON of boxes and packing material! I think it would have been nice if the delivery men had informed me they had left this on the side of my house. I could not see from my front porch and didn't know it was all there. Took my husband and I a while that night to break down the boxes so our garbage service would haul it off. Now I don't fault HomeTimeFurniture for this as I was specifically told I needed to request that the packing materials be taken away (which I didn't do). In the end, I'm glad I didn't...in one small box within the mountain of debris there was an unopened velvet jewlery box liner that was part of my dresser. I didn't even realize this insert was part of my furniture. The delivery men missed it, and I would never have known if I hadn't sifted through the boxes myself. Again, I was still pleased with the delivery service despite this.

My experience with HomeTimeFurniture was so good that I used them again to order a Paula Deen Media Console by Universal Furniture. I could not find any Paula Deen furniture on their web site. When I called and spoke with Dave Baker who had helped me before, I was told that Universal/Paula Deen brand had changed their marketing to allow only physical furniture stores to carry its products. No online only stores. Dave was great and got back with me to let me know that Universal had allowed an exception since I had just recently been a customer. I was pleased that customer service went this extra mile.

My new media consoled arrived in perfect condition, cheapest price I could find, and smooth delivery (no packing box this time either, go figure). I'm again pleased with my purchase.

Having used HomeTimeFurniture.com twice, I definitely highly recommend them for their prices, great customer service, and lovely furniture options. Delivery was quick...just pay attention to disposal of your packing materials.

Thanks HomeTimeFurniture.com!
"

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Verified
5/5

2011-07-13

"They matched the lowest price for the Lea bedroom set we wanted. shipping was on time. No Complains"

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Verified
5/5

2011-06-30

"Ordered bedroom set and everything ran smooth as silk all the way from ordering and receiving. The furniture was wonderful and the delivery was great. Will do business again."

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Verified
5/5

2011-06-28

"My order was just as expected and in perfect condition. I am completely satisified!"

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Verified
5/5

2011-06-23

"We ordered a Pulaski corner curio cabinet from Home Time on 5/23/2011 and were told it would take 4-6 wks. to deliver. Savings vs.retail w/5% discount over $200 so why not? 2 wks. later they are giving 10% disc. so I email and they happily give us the extra 5%. The piece arrives in 15 days, not 4-6 weeks. Deliverymen are professional and curteous and set up the cabinet(free white glove service). Piece look great and appears to be well made. In my opinion this company knows how to run a business. Others would do well to emulate how Home Time treats its customers. As I told them, "Home Time" is on my "all-time' favorite list."

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Verified
5/5

2011-06-17

"I have only good things to say about HomeTime Furniture. We got a very good price on a Hardin Bedroom set. The delivery team was polite and careful. They also moved our old furniture to another room for us. We had to wait for the order from Hardin since it was custom, but that's just how long it takes and believe me it was worth the wait! the furniture is fantastic. I will come to HomeTime again when I need more furniture and I have already recommended them to friends. Thanks again HomeTime."

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Verified
5/5

2011-06-16

"Jack was pleasant, extemely helpful ,and very accomadating. The price was right and the deliver was fast, with no problems. If we need furniture in the furture my first place to look will be HomeTime furniture.

Bob
"

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Verified
5/5

2011-06-16

"We had an excellent experience with this purchase. We purchased higher end bunk beds for our sons and the quality of product and service was outstanding, all the way down to the delivery/set-ups guys."

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Verified
5/5

2011-06-16

"Home Time Furniture was very professional to deal with. After doing many searches online, they were able to give me the best price possible. My piece of furniture arrived in a very short amount of time, and the white glove delivery worked out perfectly. I even received a follow-up phone call to make sure everything was to my liking. I would definitely recommend this resource to others."

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Verified
5/5

2011-06-15

"I found the customer service very helpful. My new Pulaski piece is gorgeous! I received my hall chest within one month of my order - and it arrived in perfect condition."

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Verified
5/5

2011-05-18

"Such an easy transaction. I was a bit skeptical buying a large item on line but my worries were needless! My new curio cabinet arrived just as scheduled in perfect condition and exactly as presented. The delivery crew was courteous and very helpful. I will definitely use HomeTime Furniture for future needs. Thank you so much."

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Verified
5/5

2011-05-18

"I ordered a bedroom set from Home Time Furniture... they were so incredibly helpful! My sales woman Heather helped accomidate all my needs, and even arranged for my delivery date to be the very next day, since i was already off from work the following day!!!! The selection of furniture was huge, and they had some really nice pieces!!!! I love my Set, and i will most definatly be shoping there again!!!
"

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Verified
5/5

2011-05-18

"I found Home Time Furniture in the tombs of Google results and I have stumbled upon a treasure. I prize customer service and find it hard to sing the praises of many companies today. But HTF is the exception to the rule of mediocre customer service. I ordered a beautiful king bed that I just had to trust would be according to the product description. Well, not only was the product exactly as described but the service associate who helped me with my order, gave me a LOWER price than what was posted online AND compensated me with an extra discount because the bed was on backorder. ALL of this without my asking and with an extremely positive attitude and kind demeanor. I will absolutely use them again if I ever see that they carry something I am interested in purchasing. And regarding the FREE delivery, Star Delivery had excellent customer service, kind employees and quick and tidy white glove service and assembly of my bed. All around the best online experience I've ever had."

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Verified
5/5

2011-05-10

"I saw the bed I wanted at a store not far from home. When I called to find out what it cost, I got the usual runaround...I found it at this web site for probably a fraction of the cost and it was free shipping! and no tax?! They called me right away to verify I did indeed order this product (and someone didn't just get my cc #) then called me to set up a shipping date. They were on time in the 2 hour window they said they would be and it was beautiful! The color is a little more black than I thought it would be (brown-black) but I love it anywho! Thank you!!!"

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