"David at HomeTime made the ordering the bed steps very easy & was excellent in keeping up with the order status & responding to any questions. They are beautiful.
The 2 men from Star delivery were also very nice.
Would definately order again.
Thanks!
Julie"

"Was searching for a particular piece of furniture and was researching the best price when I happened upon HomeTime Furniture. I looked at several pics of the piece on line and then got courageous and gave them a call. A nice young man assisted me with my request and did his ultimate best to ensure me that I did not have to be fearful about ordering my furniture from this Conmpany. I have never been one to buy without the opportunity to see and touch but I cannot say that anymore. I am the proud owner of two beautiful pieces of furniture in my new Master Bedroom suite. Everything I expected and hoped for was delivered to my home. Service was spectacular. Thanks for the follow up and I will be sure to look to you folks for my next purchases! Awesome job!!! "

"After ordering furniture from a well known co in town, that basically stole my money, I was really worried about ordering online but I took my chances and received the best customer service in ages. So nice,great deal, wonderful delivery drivers a true white glove treatment. Thank you Dave we love my dining room set, it's jaw dropping. It made the best BD ever. We'll be staying with you for our every furniture need for sure."

"Searched online for a powell headboard and found home time furniture from google. online ordering was easy. they charged me 2 days after the order and i got the tracking number about 4 days later. item came as described and i saved a little over other websites. thank you. "

"A++ Seller. Easy transaction, quick shipping. would recommened. "

"Good communication.. price was ok, received my order in 3 weeks instead of 5.

Would shop here again. "

"After some research I placed my order at this online furniture store. What started out as a straight forward transaction has been a nightmare. I ordered Universal brand dining chairs, a dining table, buffet, and china. I was told the order would take 4 - 6 weeks. I was fine with it, however I was wondering if these guys have to go the jungles of Indonesia to chop a few mahogany trees, bring it back to the US of A, and build it at Universal furniture. Anyhow, after charging my account the friendly associate calls me that the dining tables and the china/buffet set may take a little while longer. However with a very optimistic tone, he mentioned the chairs are ready. Yeah! Cheers everyone! (sarcasm) What the hell am I going to do with a set of chairs and no table?

I do not get any communication and as the 6 weeks was getting closer, I called Home Time Furniture. I was told that oops! The dining set and china/buffet are available, but poof! the chairs are not. I will have a delay of another 5 - 8 weeks. I tried to work with these guys. I asked if I could possibly change the order to a different table and chair set that they have on inventory. Things did not work out as I did not understand what “discounts” they had originally placed and I had to folk out extra $$$$. All I can say is I am very disappointed. I feel like I gave these guys an interest free loan for 2 months and wasted my time. This is my first and last furniture transaction. I am going to my friendly Ethan Allen store, I may end up paying premium but after this sour transaction with Home Time Furniture, I don’t mind the extra $500 I will spend at Ethan Allen. Another note, I do not understand why they have products that are either back ordered or not in the warehouse displayed on the website. I say this is good old false advertising."

"Fast and easy transaction. ordered parker house barcelona wall unit. white glove delivery was helpful as they put everything together for me. would order again. "

"Very positive experience, customer service very helpful and very friendly; price was bettr than anywhere else that I checked; everything went well and desk was delivered even earlier than expected; delivery also went smoothly. Would definitely order from HomeTime Furniture again."

"7/6/10 - ordered American Drew Camden bed. Saw the price on their site and called in. Dave, my salesperson was pretty helpful. I got a discounted price over the phone and placed the order.
7/21/10 - received a phone call from the shipping company who scheduled a delivery appointment with me
7/26/10 - shippers came to deliver the bed, white glove delivery was helpful as they set up the bed for me upstairs in my bedroom which was included in the price.

pros: easy ordering, fast delivery, very competitive price
cons: delivery company was an hour early so i wasnt home yet. "